Perfect

Parking good but expensive

Great hotel in most convenient location! Rooms clean, breakfast with great healthy choices.

Great hotel in a historic building, developed in a sympathetic period style. Location is excellent for access to the old town. Staff were knowledgeable, helpful and respectfull. On site Parking suitable for almost all car types.

This property is perfect for a stay in Burgos. You can walk to every point of interest. It has on site parking. The hotel is beautifully maintained as part of a former cloister. It is in an extremely quiet setting as well. The staff are all very courteous and helpful. Breakfast was outstanding. I would highly recommend staying here while in Burgos.

Best breakfast! The rooms very clean and top of the line amenities. The staff very kind and extremely helpful.

We enjoyed the hotel, staff and restaurant.

Well located hotel and a very friendly staff, our room was superb

Lovely building, very clean, helpful staff, good for dogs as river opposite for walking. Easy to walk into centre, good pizza place nearby. Easier underground parking but still a bit tight. Couldn’t have breakfast with dog downstairs but they where very helpful and offered us room service which was great.

This is the property to stay at if you’re visiting Burgos. The hotel is beautiful, parking is very convenient and the staff, in particularly Roberto, Caridad and Fabiola, make your stay very enjoyable. This hotel is a must experience.

Parking was horrific! Incredibly tight in the underground, a major traffic jam trying to get out in the morning.

Excellent service. Beautiful restaurant.

Amazing room, clean and well presented.staff have excellent customer service. Being from uk was no problem. Hope to be back again for a 3rd time.

Everything was above expectations

The property is nice but needs an update.

Rooms were

We visited the city of Burgos last Monday February 16th,2026. We were looking for a 5-star hotel with a great location and we just found more than that!! The NH collection palace was extraordinary. The hotel is situated within walking distance of the heart of Burgos main cathedral, restaurants, and monuments. We are coming back for sure!

Rooms a bit dated and air conditioning didn’t work properly so was very warm and difficult to sleep. Gym is ok but could benefit from some exercise/yoga mats. Breakfast was very nice.

Pristine hotel with a fantastic room.

Very nice hotel, good size bedrooms, clean, staff very helpful, bar service excellent, location can not be better, will come back for sure!!