6.4
Pleasant
From 905 reviews
Cleanliness

6.2

Room Comfort

6.2

Service and Facilites

7.4

Traveller Reviews Winter Park Mountain Lodge

Number of reviews per page
20
40
Top reviews
William
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Great location and price, Our room was clean, Employees were nice and helpful. Downside was no breakfast was offered and the pool and hot tub were not working. Property could use some updates. Overall I will stay here again.
Samuel
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Hallway had a funky smell. Blowdryer and TV didn't work until someone came to fix the TV but never got to use the blowdryer. Asked the front desk for spoons and waited 10 minutes until we eventually left. I asked the bar for spoons and two glasses, the first glass they gave me had a ton of sunflower seeds in it, and I only got one spoon. Elevator sounded like it was about to break. Employees we're nice and meant well but overall not a great experience.
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Lance
icon-Leisure
Leisure
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Ehhhhh. Great location, rooms are good sized and mine was clean and comfy. But, overall the property needs some TLC. Lots of overdue maintenance and it looked like the lobby floor hadn't been cleaned since the start of ski season. Employees were nice. Didn't use the jacuzzi as other guest told me it was gross. I had read that in other reviews as well. Bummer as after a long ski day, a good hot tub is worth it's weight in gold. I would stay there again as the price and location were great, but just have the proper expectations.
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Anna
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Wonderful properly location wise and love floor to ceiling windows mostly and location. Rooms and amenities are quite dated though, I think though property got fair price-value for the area. I would not pay more than $150 for room there.
Elaina
icon-Business
Business
6.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

The shower didn't work. It was a drop down handle shower that was broken and spraying all over. I had to leave my room at 6am because of work, so there was no time to resolve things. Not too happy. I will not go back for the price.
JACQUELINE
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Hot tubs yellowing and barely working. Waited half hour for coffee in the AM.
Stephen M
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

The location and view are great. The property is in need of a major updating.
Brendan
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Its a cheap way to stay near the lifts but tv didnt work, room wasnt cleaned and elevators took 10 minutes. Very bare bones "lodge".
ROBERT
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

The property was convenient to skiing other than that I can’t say anything positive. It was rundown. The hot tubs weren’t working and we asked about them. They said they never worked. The sheets on the bed were so thin you could see through them. The place is a major need of updates and repairs.
Hugo
icon-Leisure
Leisure
6.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

The place needs a lot of renovations
Lila McFarland
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Old facility. Needing updating on everything.
JAZMIN M
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

This was ok. It was nice and quiet but I gave it 4 stars because it was a bit old. The elevator felt like it might break down at any moment. But overall for the price you at the heart of winter park but not walking distance to anything.
James
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Staff was extremely polite. It’s directly opposite of the winter park resort lodges. But the rate was good considering it was last minute. Property is older and a little confusing past the pool area. There is a pool table and kids entertainment area but needs a little love to bring it back to good quality. Shuttle to slope was helpful. Our shower curtain rod broke. Wasn’t a bad experience. Wish the restaurant was open during our stay.
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Matthew
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Very outdated and not clean. Door was broke and wouldn’t lock. Called staff to fix it but repair guy didn’t speak any English. Loud drunk people in hallway all night and banging on their doors. Got zero sleep.
Autumn
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Property is very run down and did not represent online pictures. There is only one luggage cart for the entire facility and no help with bags. Mold/mildew in bathrooms. Housekeeping may or may not show up. Hot tubs were open but very disappointing. Only about 20 TV channels and TVs (not smart) are too small for the rooms. You get what you pay for I suppose. Manager was nice.
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Cody
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

The property was good for what we needed, which was an overnight near the Winter Park Resort. The property is dated and does not have an included breakfast. The spa and the pool were nice to have, but weren't very modern. The sauna and exercise room (which appeared to only have 2 stationary bikes in it) were both locked the entire time we were there, so I'm not sure they are functional. Didn't eat at the restaurant, but did get a beer there and found the service and prices to be excellent. The property is frustratingly close to the WP Resort, but across the highway. There's no good/safe way to get from the hotel to the slopes without a car or waiting on the bus, so keep that in mind if you like to keep your own schedule. All in all, we would stay again, as it was comfortable enough, but its not luxorious.
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Thomas
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Across the highway from the actual ski resort base, 10 min shuttle ride there, 5 min back well run and free. Hotel is a little long in the tooth, exterior looks great interior needs some tlc especially the hot tubs need updating. Room: nice, fireplace, view of the ski hill, king bed great mattress but a lot could be updated especially the carpeting.
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Verified traveler
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

All of the staff was extremely nice and very helpful! There were a few things with the room when we checked in regarding the cleanliness, but we didn’t complain. Also, not their fault, but I wish the shuttle came around more often.
Colin
6.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

I like the lodge for its proximity. Maybe if they had better coffee and didnt allow dogs it could appeal more to the affluent, but I loke it as it is, thought they are cheap on coffee.
Anthony David
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

checkin was a mess , was charged because they couldn't figure out how to transfer Expedia payment. Rooms were stuffy. Pillows were terrible. Friendly staff and very helpful.
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