Hilton Garden Inn Kansas City/Kansas

Explore Hilton Garden Inn Kansas City/Kansas
7.6
Pleasant
From 1,000 reviews
Cleanliness

8.2

Room Comfort

8.0

Location

7.6

Service and Facilites

8.2

Traveller Reviews Hilton Garden Inn Kansas City/Kansas

Number of reviews per page
20
40
Top reviews
Maban
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Grossly overpriced. $207 gets you very little. Bad neighborhood, thin walls so you’ll listen to your neighbors all night, marginal cleanliness, toiletries empty in the shower. No free internet. 3 years ago, this would have cost you $98 and included a free breakfast.
Samuel
2.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Wrong room type, room smelled like wet dogs, breakfast was mediocre.
Heather
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Should include breakfast without extra charge
Morgan
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

It was great
Tamika
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

It was a peaceful stay
Jacqueline
icon-Business Family
Business Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Loved it
James
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

N
Anna
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The check in process is easy. Download the app and check in. Check in is at 3, we arrived at 5, and had to go to the desk because it said our room wasn't ready. You're supposed to have a digital key, but it is always "on the way" so we had to go to the desk and get a physical one. The app says parking is $10, but when you pay, it's $21. The hotel is clean. The room was nice. I wouldn't walk past the hotel property though.
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Dollie
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

When we asked the girl the front desk esteem checking where to eat the place she recommended on the paper, when we got there, there were 2 hookers out front worth therefore pimp
Deborah
6.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

The property had a nice facelift, but the common areas, ventilation system, and general feeling of the property did not live up to the usual experience at a Hilton Garden Inn. The bedframe was very noisy, the room seemed excessively humid despite using AC, the elevator needed some touch up. Nothing terrible, but just not quite up to expectations. The neighborhood is not conducive to walking at night.
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Antonina
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

So good place!
Kevin
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Ok
Robert
icon-Business
Business
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Quiet location 😌
Fabiola
6.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

This is my second time staying at this hotel. The first time was better, the room was in better condition. This time, the room smelled damp and the carpet was dirty. The room and bathroom were clean, but the carpet was sticky, and the comforter had a yellow stain on it, which didn't inspire confidence.
deann
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Bed bugs are bad here, tore my body up with bites.. don't recommend this place to anyone... I feel they owe me a refund...
Cheron
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

The bartender was very accommodating very nice. The staff was not that friendly. The hotel was dirty. Elevator was dirty stains all over the floor. Laundry room was not working didn’t bother to inform the people before we went to stay there. The rest of the staff was not that friendly
Andrew
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

-The toilet handle would often not work and toilet would run until you removed the tank cover to adjust the tank components to allow the tank to stop running. -The bed had two metal bracket's sticking out from the side of the bed which we scraped our legs on multiple times. -We ate breakfast both days staying here and it was average at best. For paying $12/person for the breakfast buffet, you'd expect more options and better quality. Both days we ate over an hour before breakfast was over and the food was extremely low. An employee walked the buffet to check on food but then walked away without getting more food. Definitely learned our lesson not to eat breakfast here again. Most hotels that have basic continental breakfast included have a better selection and quality than what you had to pay premium prices for here.
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JULIE
6.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Our bathroom amenities were all empty and our remote never worked.
George
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Loved it
Jacqueline
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

The staff here were wonderful and helpful. Seemed like it may have been understaffed though. The surroundings were ok but didn’t seem like there were many places to go to like restaurants or parks but I could be wrong. Carpets seemed a bit older and musty and the chlorine smell from the pool was pretty strong in the lobby.
Number of reviews per page
20
40