The check-in was an indicator of how the stay would go. We were given room key and told it was straight down the corridor opposite the reception desk. It transpired that the room was almost at the furthest point one could be from the reception area and involved a number of changes of direction and finally a very steep and narrow staircase with literally no landing outside the room. It was well that we were both able bodied as it was a struggle to get our suitcases up the stairs. The receptionist did not make us aware of what was ahead of us, nor were we informed of location of dining room, breakfast time or any other aspect of our stay. The room was a pokey poorly maintained and poorly lit, what felt was like an afterthought to utilise some dead space. Even on a bank holiday weekend the room was grossly overpriced. To add insult to injury we were informed that breakfast was not included even though it was clearly stated on our booking confirmation. The restaurant manager was most unhelpful and couldn't make a decision on the breakfast, after much to and fro we were informed that it was Expedia's fault. There were other issues which I could expand on but the memory is making me angry. Overall , the stay was a very poor experience and we felt that we were ripped off and treated poorly.

The property needs a lot of tender loving care. It seems very run down and neglected. It could use some significant refreshing. Examples -- stains in the carpet throughout the property, including the room. There were stains and even holes in the curtains in the room. Dull fluorescent lighting throughout the property. The staff were just ok. Not rude, but not super helpful either. We were given a handicap accessible room -- not preferred. But we were too tired to ask for another room. The biggest positive is that grounds were very well-kept. We walked along the beautiful paths around the very well-manicured golf course towards the lake at night. I would absolutely pass on this property if I'm in Killarney again.

What a lovely resort absolutely spectacular setting. Wehad a lovely time using the trails and playing golf on the ground

The only complaint my wife had was it was cold and rainy and the heat in our room did not come on untill 6:00 pm. When are day was cut short by rain she wanted to warm up in room but was unable to turn on heat

Beautiful view, very elegant property.

Lovely spacious rooms with nice detailing. Good bathroom. Fantastic food in the restaurant and the most spectacular view out the rear of the hotel. Stunning.

Excellent hotel

Failure o have hot water until after 8 am is not acceptable and failure to tell us this at check in made the situation worse. Laundry was charged to me that was paid for in cash. Katie at front desk was very helpful with tour set-up

Helpful staff after late arrival

Nice hotel in a beautiful park

We really enjoyed our stay here. The view out the window of the restaurant (and our room) was astounding. The staff were wonderful.

The Castlerosse Park Resort is a beautiful resort nestled in the middle of Killarney national park. My husband and I and our two children spent two nights and the accommodations were perfect as they even had a rollaway bed set up for my son the resort offers bike rentals, which were perfect to ride all the different bike trails around Killarney, some as to which even led you into the main street of downtown and to close tourist sites like Ross Castle and Mike Ross Abbey. Killarney riding stables is located right across the street from the resort which was super convenient as we made reservations for horseback riding throughout the national park. Overall, the resort was amazing and very welcoming! I had asked the front desk if they would do something special for my daughter‘s birthday and they happily agreed. Leaving her a sweet note and a beautiful box of chocolates in our room to be surprised with. Everything about this resort and this special town is mesmerizing, and our whole experience was truly magical.

Loved this place. Everything about this place is great. Couple of issues I would like to point out that bothered me. 1. At breakfast scrambled egg had egg shells in it. 2. Serving plates were wet, I prefer dry. 3. Bathroom light and fan should have separate switches. I say this because exhaust fan is noit

Resort in very nice, staff is friendly. room is tiny, uncomfortable bed, missing things like garbage can, face cloth. Bath/ shower is old and hard to get in and out. Grounds are well kept. A little pricey for what we got

We loved our stay here! The staff were all very friendly, the massage therapist was wonderful, and the food at the pub was really good!! Our room was clean and spacious and had a beautiful view. Our only complaint was the cows nearby were really loud throughout the night but it was too warm in the room to not have the window open. Could have benefitted from having a standing fan in the room to help with temp or cover the cow sounds

Completely out dated bathroom. In need of serious renovation. Not good enough at all for a 4 star hotel and the price we paid. No air con or bathroom fan either.

Completely outdated bathroom in need of a serious renovation. Not good enough at all in a 4star hotel and price we paid. No air con in rooms no bathroom fan.

The room was large, the bed was comfortable, and the staff were very friendly. The WIFI was unstable (they said they were having problems with this). It is a very convenient location for Killarney!

Great view, good options for food in restaurant (gound floor), nice walkway around golf course.

Nice property but had the same menu for lunch and dinner. With dinner could never get more than one cocktail because servers never came to table. Also no breakfast or coffee is available.