We were given a room key and walked into someone already sleeping in there in the middle of the night. We had to go back to front desk and was given a king bed room on the other side of the property, when the prepaid booking was for 2 bed room. This time key does not work, had to go back all the way around in the middle of night and this time got our 2 bed room. Shower drain was clogged, and by 6am when we woke up, there were 2 tiny roaches in the closet area and 2 by the vanity in the bathroom. It was disgusting and a very bad experience, especially the part we walked into someone’s room in the middle of the night. Felt horrible for the other guest as well.