Overall Ratings & Reviews Gran Estanplaza Berrini

Nice property. Good location. Great people. A bit noisy at might

great location

Location was the best. The room looks old.

Very Good

This hotel met my definition of luxury and class. The staff was extremely polite, professional, and helpful. I ordered room service two nights in a row. The food portions were fulfilling and the preparation and taste was perfect both times.

It was fine for a one day stay. The hotel has seen better days.

The Gran Estanplaza was an amazing hotel. I'm very satisfied with my stay.

Great hotel

Great

I love the setting of the dinning area, breakfast is very rich and there’s even a piano playing. I find it very unique. Everyone is always very friendly.

If you need a good nights sleep, do not sleep on the front of the hotel. Across the street they have a nightclub. They also have an indoor/outdoor soccer facility where they could be having tournaments all the way till one in the morning and they also have an event center that’s mostly outdoors where they could be partying till two or three in the morning so if you have an important meeting in the morning, I would recommend asking for a room in the back of the hotel.

The staff was amazing but breakfast was most memorable. Food excellent, ambience exceptional. Live piano music icing on the top.

Great service, excellent location

Great place and the food was excellent.

When my AC went out at 1130 PM for the second night that evening, I called to have it fixed again. The AC is controlled by the telephone in the room. Something so strange that it can not be explained. The tech asked me to change rooms to the room next door where the AC did work. The front office called and asked me to move my things to the new room. I suggested that I just sleep in the new room and move out of my old room in the morning. The manager said that was not compliant with their rules. I told them that I would not follow their rules and who ever disagreed with me should come up and talk to me directly. When a room costs 240 USD, in Sao Paulo you would think that management would think twice about their solutions.

Loved the antique feel and marble throughout. Loved the live pianist during breakfast and the refreshments set out in the evenings. Estanplaza pus attention to detail, comfort and luxury.

Amazing staff and food

Very nice hotel. There was an issue with my reservation and the front desk (Michelle) was tremendous in getting the issue solved. Fantastic breakfast. Will stay again.

Muy completo, conveniente, inmediato al sector financiero. Buen restaurante!

Rooms old and noisy