8.4
Very Good
From 439 reviews
Cleanliness

8.8

Room Comfort

8.0

Location

9.6

Service and Facilites

8.4

Traveller Reviews Hotel Bigallo

Number of reviews per page
20
40
Top reviews
Kathryn
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 148 week(s) ago

Hotels.com verified review

Location, location, location. Literally steps from the Duomo. We had a queen bed and a twin. The queen was up in a loft and wasn’t very comfortable. The staff was very nice and very helpful. Breakfast in the mornings was basically continental but served its purpose. Easy check in and out.
Verified traveler
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 166 week(s) ago

Hotels.com verified review

Great location. Close to train station and steps from cathedral and Bell’s tower. The clerks were friendly. Missed the convenience of being able to make coffee/ tea in the room. Coffee was not available for purchase either! No iron available.
Nick
icon-with Partner
with Partner
8.0
/10
Reviewed 167 week(s) ago

Hotels.com verified review

The hotel is in a fabulous location. Right in the heart of everything. Its off a small side street so it quiet too. Very comfortable beds and verybclean. Its old. Its not a boutique hotel. Its great value. In a great location with great staff. Highly recommended
David
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 171 week(s) ago

Expedia Group verified review

Very convenient location for many Florence highlights. Good breakfast included. The bells from the Giotto bell tower and nearby Duomo could be bothersome but great alarms.
Ming
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 171 week(s) ago

Expedia Group verified review

The hotel is located about 15 minutes walking distance from the train station, which is the main port of coming and leaving Florence. It was not too bad for us to walk over in a wet day with drizzles. I had to use my phone to navigate my way to find the hotel. It is located on a very hidden street - hard to find without GPS guidance. The hotel is very small and quite old. My room is very small, that could be because I booked the cheapest type of room. Staff was very pleasant, beds were so so, breakfast not impressive. I may choose a different one next time. But overall, I did not have bad experience with this vendor.
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Farzin
icon-Family
Family
8.0
/10
Reviewed 171 week(s) ago

Expedia Group verified review

Pros: Super clean room and hotel, very polite and helpful staff, great location and view, very good breakfast that was included Cons: wifi was very weak, there was no safe box in our room as it was being replaced, hard to sleep at night because of outside noise as the hotel is in busy area, sometimes there was no hot water in bathroom.
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Lambert
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 171 week(s) ago

Expedia Group verified review

Amazing location, right beside the Duomo. Every major museum was walkable.
Audra
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 175 week(s) ago

Expedia Group verified review

The room was clean and the reception and breakfast staff were good! However, the rooms are not soundproofed,and they do not have laundry facilities as advertised. We were kept awake by the man snoring in the next room all night. You can also hear the street noise very well. While the view of the Duomo was great, the noise was too much. The hotel also does not have decent wifi, so connectivity was an issue for our stay. We had to go to the lobby and connect through our phone's service, which was also very limited in the room.
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Jeannette Hernandez
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 176 week(s) ago

Expedia Group verified review

Good
Julie
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 176 week(s) ago

Expedia Group verified review

The view from the lobby windows was spectacular!
Arlene
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 178 week(s) ago

Hotels.com verified review

What an absolutely perfect little hotel in an amazing location. Directly across the way fromThe Duomo. Wonderful breakfast and pleasant professional people working at the desk. Would definitely stay again
Tammala
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 181 week(s) ago

Expedia Group verified review

The property has the most AMAZING location. The stairs to checked into the room are difficult. But we were checked into a lovely room with a sensational view of the Duomo and Piazza just outside our window. The breakfast could be better, it’s more of a morning snack, but the staff’s courtesy more than makes up for it! The location is walkable to everywhere. We would just take a stroll and be at a tourist attraction before we knew it. I would definitely stay there again!
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Carlos
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 189 week(s) ago

Expedia Group verified review

Un hotel perfectamente ubicado con un servicio cálido y muy amable, en todo momento nos sentimos muy bien atendidos, recomendado
melania
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 189 week(s) ago

Hotels.com verified review

The hotel was right next to Duomo so location was on point. The hotel has small elevator (typical in Europe) as reception and rooms in 3rd floor. The service both the front desk and the breakfast buffet were very helpful. Typical Italian breakfast and it was good.
mary
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 191 week(s) ago

Expedia Group verified review

Best location! Bring a set a headphones to sleep with if you come during a holiday. But our room faced the Duomo square so it is completely acceptable. Kids and I had a blast! Extremely nice staff and good breakfast.
Karen
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 203 week(s) ago

Expedia Group verified review

The hotel was in a very convenient spot, just outside the Duomo but being a busy section of Florence, it was also quite noisy at times. Our room was clean and maintained and we had a large bathroom that looked to be renovated in the last few years. There was a step down from the bedroom to the bathroom and that was a little dangerous if you had mobility issues or needed the bathroom at night. The staff was friendly and receptive and looked after whatever needs we had.
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Antonio
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 204 week(s) ago

Expedia Group verified review

Proximity to everything. The hotel is right next to the duomo, you can hear the bell ring everytime. Room was clean and spacious. The windowsxand drapes keep the room quiet.
Kristine
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 211 week(s) ago

Expedia Group verified review

Excellent location. Self-serve Breakfast buffet included in price was fresh. I could see the duomo ffom my window. In the center of toen. But wuiet st night. Very good value.
Ramiro
icon-with Partner
with Partner
10.0
/10
Reviewed 215 week(s) ago

Hotels.com verified review

Amazing location, steps away from the Cathedral! We were able to walk to all major locations withing minutes. The room was large and accommodating. The staff were friendly and helpful. The only negative is that we were having issues with the air conditioning but the staff were as helpful as they could be.
crystal
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 215 week(s) ago

Expedia Group verified review

Was in a fantastic area! Loved having a bathtub option for the first time in our trip. The only real “problem” was not a lot of breakfast options for people with food allergies. This was not such a big deal due to a grocery store not that far away.
Number of reviews per page
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