The good: Check in process was easy. Grounds were nice. We enjoyed the pool and the outdoor grill. Location was great with easy access to trails and the village. Our unit was typical of a mountain lodge. The bed sheets were crisply ironed which was nice except they rustled loudly every time one of us moved.
The bad: The unit did not have air conditioning and it was too warm for sleeping comfortably even with the provided floor fans. The unit stayed around 26-28°C or 78-82°F. Around 3 AM, the living room area was cool enough for comfortable sleep if you wanted to sleep on the pullout sofa which was not comfortable. The bedrooms were never less than 26°C or 78°F.
Later in the evening on our arrival day, I went to unpack groceries we’d purchased and discovered that the kitchen was dirty. The countertops had crumbs, the stovetop had food crumbs, as well as food underneath the burners in the burner pans. The coffee pot still had old grounds in it and the inside of it was disgusting and full of grounds. The carafe had old, burnt coffee in the bottom.
At that point, it was after 10 PM, so I cleaned the kitchen and the bathrooms because I didn’t trust the cleaning person’s cleaning capabilities.
For the price of the room, I definitely expected a better experience.