Overall Ratings & Reviews The Ritz-Carlton Georgetown, Washington, D.C.

Excellent but could use a better system for assistance with luggage.

Stay was great. Staff very accommodating.

Very helpful and accommodating staff, from guiding us to our room to dealing with our clunky U-Haul without batting an eye to giving us late checkout without a hitch and then extending our stay an extra day because we didn’t want to leave the crackling lobby fire and cozy vibe.

Staff was great and attentive. We spent the wkd with family celebrating a birthday. It was a great stay.

Gorgeous place! Exceptional guest services!! I’ll be back

Excellent personnel; outdated rooms.

Hotel needs a major renovation - feels more like a Marriott Courtyard than a $1,000 a night Ritz Carlton! Also called hotel around 5pm specifically to let them know we're checking in late around 10:30, to make certain the room is set up for 3 guests (2 adults 1 child) and to ensure we have a roll away bed, enough towels and water... towel and water were added, but no extra bed!!! had to deal with this late at night!

Great hotel. A bit on the expensive side. Breakfast was bland. Go out.

The Ritz in Georgetown is inviting and sophisticated. Beds are comfortable; staff is wonderful from the doormen to front desk to housekeeping. Relaxing areas throughout the hotel for socializing. I like the location just a short walk to the waterfront, M St and Georgetown.

Check in with Axel was amazing. The room was incredible! The amenities and atmosphere were exactly what you want from the Ritz. We will certainly be back

It’s The Ritz. You’re getting exactly what you pay for. The staff here was exceptionally helpful, especially George!

Hotels is very accommodating and enjoyable to stay at!

I recently stayed at The Ritz-Carlton Georgetown in Washington, D.C., and it was an exceptional experience. The staff provided outstanding service, ensuring every detail was perfect. The room was spacious, beautifully decorated, and offered stunning views. The hotel's amenities, including the fitness center and on-site dining, were top-notch. The location was ideal, close to major attractions. Overall, it was a memorable stay, and I highly recommend The Ritz-Carlton Georgetown for anyone visiting D.C.

The staff were incredible! in particular Quynh-Lan and Luis. Thank you for making our stay so wonderful.

Nice

Lovely hotel, great staff. A little hard to find

Nice spot. Good service.

Overall it was a good hotel, the staff were courteous and there for you to help. The room was spacious. I only had one issue on lack of calrity about breakfast situation. I got the breakfast included option and when I got there they said it covers up to $60. When I got the bill later they charged me full amount, so I called and they said it only covers up to $30 and they would fix it. Lack of consistency and clarity is the reason I give them 4 stars and not 5

Beautiful hotel, wonderful service, top-notch staff! Our stay was perfectly wonderful!

Amazing hotel in the heart of Georgetown. Incredible staff.