The check in staff did not offer help with our luggage. As it is an old castle getting to our room involved several flights of stairs.

Family of 3 stayed in standard room. 2 double beds pushed together. This room was in serious need of a deep cleaning. Windows were very dirty in the room and bathroom. I do not think they have been cleaned for years. No privacy curtain on bathroom window just a sheer curtain nailed into wall. Bathroom needs to be scrubbed. Mirror was rotting on the bottom of frame. Cobwebs and spiders on ceiling in bathroom. Door frames had cobwebs/dust bunnies all around. For the amount paid, I would have hoped for a clean space. The experience was decent because of the woods around the castle. It was amazing and beautiful walking through the forest trails. I would go back just for that.

The castle is wonderful. It’s really fun to explore the property and the grounds. The dungeon is exceptionally good. A+++

Staff was amazing.

This was quite an experience. I will recommend it to all my friends.

The castle felt authentic. Dungeon Bar was fun and staff were friendly. Loved the castle cat - Bootsie!

Beautiful and charming hotel. Each room with a particular character. Amazing food and hospitality!!!

Sadly, not the same great experience we had in 2019 which is what brought us back. I heard that it was under new ownership, and that things had downhill but decided to see for ourselves. The property is still awesome and we love the authentic feeling of the house and buildings but the staff just didn't seem like they wanted to be there, let alone provide great service. The check in girl send like she was eager to leave for the day and the dungeon dining experience was the worst we had in Ireland. My husband has to get up twice to ask for things that should have been caught by our servers (silverware, the check) It was very quiet and there was maybe two other tables well into their meals so it's not like it was a busy night or anything. The first server to finally great is just first out asked 'if we knew what we wanted for our main course'. No drink order, no hello. I had to explain that we hadn't even gotten drinks yet and that we actually wanted appetizers before our main entrees. The overall feeling I got was that they were very young, inexperienced people working there now that have not had the proper training nor management. We live Kinnitty and really hope this aspect improves.

Conor was amazing at check in - couldn’t do enough. Sabina, was delightful, friendly and again, couldn’t do enough. Service in Dungeon Bar, a bit hit or miss. No plate under Chowder, didn’t know what a finger bowl was for chicken wings - had to explain. Table sprayed and cleaned whilst food was on the table. Need a wee bit of training, easily fixed!

Lovely Gothic castle with some nicely renovated parts but quite shabby and makeshift. Rubbish strewn around the building- it seems to be no one‘s job to pick it up and keep the place tidy. My bedroom was makeshift, to say the , looking like a DIY job. Staff were all very nice and breakfast was good. It would take millions to put the place right

Great experiencing a completely different type of accommodation.

The grounds were beautiful, the food was pretty good and the people were super friendly but the rooms really needed some upgrading they were run down the faucets were loose the heat was constantly on with no AC! The room had a weird smell. Not one of our better hotels that we stayed at in Ireland and without upgrading I probably wouldn't again.

Very welcoming and beautiful. Would recommend to everyone. Wish we were staying more days but adventure awaited us.

Such an amazing experience, the staff were so kind and organized horse back riding for us in a days notice. They helped make our experience so special in Ireland. Beautiful view of the horses out front from our room. So lovely!

It was an amazing experience! Especially if you ever imagined staying in a castle.

It was good

Great stay, great people, the weather was wonderful and we walked the entire mountain. Very friendly staff. Nice place to visit while in Ireland.

This was a wonderful place to stay, staying here felt like a dream!

The tv reception was almost non existent , I would start watching a show and next thing the picture would break up .Otherwise we had a pleasant stay.The bed was awesome

Really lovely but needs to increase spirit selection in bar. Beautiful food. Lovely staff.