Lovely hotel, had the set menu buffet style dinner which was terrible but other than that, great stay.

Clean Room, staff can be more helpful

The check in was quick, room was clean and spacious

The property was adequate for an unexpected visit. Room was clean, bathroom functional, drinks facilities and fridge were welcome as were the towels. However, the room door was tricky to close securely and the pool/gym area was under repair which limited access. When staff were encountered they were friendly and helpful but there wasn't an abundance of available staff. Overall, an easy to use hotel - fair value for the price.

The hotel is old and tired. The directional signage is confusing. Dinner is an awful buffet reminiscent of 70s school dinners. I was advised to not have breakfast. Staff roll their eyes, or, if you enquire about a vegetarian option, quiz you on if you really are a vegetarian. If you aren't, then they tell you the veggie option should have been preordered! They do not check their messages either so if you do message the hotel, no action will be taken.

Clean room, Staff very welcoming

For the low cost compared to other hotels in the area, it was worth it. Looks grand from the outside and entrance . The room I was in, was clean but could use an upgrade in the bathroom, hole in door, old bath and shower with no plug so couldn’t take a bath. Rock hard pillows.

Staff need training on what disabled guests need. Was incorrectly given a non accessible room on checking in, then just allocated a room with shower. The restaurant was inaccessible to disabled guests. It involved numerous step (both up and down), and didn’t seem to care when I explained that stairs were difficult for me. The lift for wheelchair access was non operational the entire stay. Access to the shower was difficult.

Easy access

Needs desperately tlc the grounds are a disgrace Meant to be dogs friendly but you cant take them in the bar area Rooms are clean and tidy but needs maintenance Receptionists are very attentive All staff give excellent customers service but the hotel needs more staff Fire escape was partially blocked

Breakfast was great. Staff were very friendly. An Amazing hotel

I reported that my room had mould on the walls but the hotel never contacted me again

It was not a good experience at all this visit as the radiator in my room had water leaking out from it informed reception they came to my room turned off the radiator and offered to change my room I was so tired I just said no as I was very tired and went to bed no further communication from the hotel

Generally tired and looked like not been cleaned in public areas, room was not serviced during stay. staff lacked confidence and capability to deal with small problems with billing, etc

Clean , comfortable, all amenities ideal.

Nice and cheap the rooms need upgrading and new beds

Central heating not working. Low pressure on shower. Dinner very poor quality breakfast even worse with watery scrambled egg only egg available

Hotel was "fine" for what I wanted - a clean cost effective place close to a business need the next day. Check in was a bit of a chore with reminders emailed during the day and then a request to fill in the same data on arrival. Room functional but no doubt a bit dated and tired. Definitely clean. I'd booked a double bed but got 2 singles pushed together. Parking easy and close. Breakfast was fine. TV and ents in the room probably better than I'd expect. Overall for the price it was fine. I'd stay there again.

I didn’t have a hot tub

Excellent stay and Food Thank you to housekeeping who went to check the room when I’d left had I thought I had left something behind Happy that I found it packed in the suitcase