Overall Ratings & Reviews Royal Court Hotel & Spa Coventry

Excellent service at check in. Really made us feel welcomed. Service at bar was fantastic especially when the woman went out of her way for a glass of milk.

Hotel a little bit dated but nice enough and in a nice quiet Green spot.

room was average but the location within the hotel was dreadful. I had to walk the length of the hotel then through the bar before being confronted by three flights of stairs. It looked like the room was above the kitchens as what sounded like extractor fans were running until 10.30 in the evening than started up again around 5.00 am the next morning . Very noisy even with windows closed. Roomm 118 or close - AVOID

Amazing

There should be a maseuse in the health club then you could really call the hotel a spa .

No restaurant or bar open; couldn’t even provide bottle of water and nearest shop 15 min walk. Required to pay extra for a gym (didn’t use). Not as clean as should be and I paid extra for late check-out as had vitual meeting - informed reception that important I wasn’t disturbed - banging on door and shouting from housekeeping in middle of meeting telling me I should’ve checked out at 10am. Embarrassing and unacceptable. Also, paint marks all over mirror frame in room and windows in great need of clean (common areas).

Nice Hotel with Lovely Grounds, in need of some maintenance around the hotel and rooms. Bar staff and restaurant staff friendly, however on both nights food did run out with limited option on the buffet. As a resident you still have to pay to use the pool every day, facilities were good.

Nice hotel but a bit dated.

Room was ok apart from no shower only a bath

Hotel was very tired and poorly maintained.

I appreciate that this a "budget" hotel, and I have stayed here a few times before however the condition of the property continues to decline with little evidence of regular maintenance, the toilets outside the bar stunk of urine, there is litter all over the carpark and on the lawns, and the carvery (the only food option) ran out of main courses an hour before service ended. You only find this out after you have paid reception up front for the meal that isn't then available, so Tuna salad for me instead of Roast Pork. Will not be staying again.

It needs to be a little smarter

Thanks

The outside of the property is great. The rooms were equipped well but with low quality items and were not cleaned during the stay. The bar/restaurant leave everything to be desired, breakfast is painful and only carvery is available for dinner. The cleanliness levels were non-existent. There is so much potential but it falls short in almost every area.

The hotel is in need of some TLC for the rooms and other areas. The reception area has been maintained but the rooms need some work. Staff are helpful but

Absolutely shocking, check out time 10am, food was worst we’ve ever encountered at a hotel, frozen vegetables and completely flavorless. Staff uniforms were threadbare and unclean. Cutting grass outside of window since 8.30am. Wasn’t informed of early check out and when mentioned was informed by reception that I hardly expect them to inform every customer of check out time that that’s my responsibility. Overall very disappointed, hotel is so dated which is a pity as it has huge potential and nice grounds. Definitely need new staff not one positive encounter.

It was ok.

Reception looks great. Area / grounds look great but rooms were poor, not maintained and mattresses were extremely uncomfortable - worst by far I have ever stayed in. Cheap in price compared to other hotels but when you hardly sleep, I certainly would prefer to pay that little bit extra. Would not stay here again.

The outside appearance was beautiful

Only 4 leafs of loo paper for two of us Requested another one for the day never turned up. On the whole not a bad hotel for the price. Sometimes the small things matter