Lovely staff very clean

A really great hotel in all respects. Beautiful decor, impeccably clean, good sized room, very friendly staff, excellent amenities, great location, quiet. Cannot recommend enough!

Myself and my friends visited this hotel as a celebration for finishing high school. The hotel staff were so welcoming and willing to help, making us feel so safe as young female travellers. The common amenities of the hotel were stunning - pool, rooftop bar and piano bar being the ones we used the most. We were staying in one of the rooms that have not been renovated (yet) and while the bathroom could have done with an update, the beds were very comfortable and the room was always very clean. The location of the hotel is ideal! The metro is a two minute walk away and there are plenty of cute cafes to have breakfast. The hotel is close enough to the city centre so that you can walk, but far enough for there to be little crowds. Would recommend!!

There was an issue with the Air conditioner but the receptionist was very helpful and moved us to a new room , other than that everything was good. I’d book it again

Nice area as rather quiet at night; convenient with two chained supermarkets right opposite to the hotel; a number of nice restaurants nearby; 5 minutes walk from nearest metro; 10 minutes walk from department store; around 10 minutes by car tovcity centre, overall convenient location. Room stayed was in the old wing of which the facility a bit aged but still worked; a bit hot in room as the air-con was set to be by central control at fan mode only (cannot change in-room); not sure if the conditions with rooms in the new wing would be better~

The Turim Lisbon was my oasis in Lisbon. We had to leave our cruise ship because my wife became ill. The front desk staff was so helpful it was amazing. Helped me move my wife from the terrors of the public hospital to the care of the private one. It literally saved her life, and it was the desk staff at this hotel that helped me choose the right hospital and arrange (in Portugues of course) the ambulance to transfer her there. The hotel itself is great. Piano bar, large rooms, very clean. The only thing I did not appreciate was the 55% mark-up that Expedia added to my initial stay. I renewed my room for several nights at a much lower rate. I would highly recommend this hotel, but I would book directly with the hotel.

Very nice hotel , I highly recommend.

The hotel is ideally located right outside the major hustle and bustle of the area but still within walking distance to most restaurants and dessert places. The hotel room is exactly as expected, given that I was traveling from out of country, it had all the basic necessities. I would recommend this hotel, 10/10!

Fantastic clean rooms. Gorgeous entry hall and building in general. Staff very accommodating and welcoming

We had an amazing time in Lisbon thanks to TURIM. The hotel was in a great location that was walkable, yet out of the super touristy area. The staff was very friendly, accommodating, and professional.

nice room near metro helpful staff

Jackhammering noise in the morning! Very very disturbing. Bathtub was lovely but had no stopper. Very very disappointing.

Rooms and bathroom were spacious but very dated. Breakfast was average. Bar in hotel was never open. Very limited services. Definately not a 4 star hotel nor good value for money.

Beds too soft...AC not controlled by staff

There was mold in the shower and most of the amenities had not been updated since the early 2000's. The TV was still a CRT. The staff was amazing and very helpful.

The air-condition was damage and no more rooms available to swish, no change opportunity, same price for incomplete charge.

Currently building on a property next door, view out of window was showing builders hut, within property really clean, room was spacious and breakfast was good and plentiful. Only 1 person on desk and when we checked in the desk was empty for 10 minutes, despite ringing bell.

Friendly staff

The hotel is clean, and the staff are friendly. However, only one lift is working; I found a few ants in the bathroom; the air con is controlled by reception, and you have to ask reception for the lock to the safe.

Wifi didn’t work at all