The staff were very welcoming and helpful at the hotel. The room wasn't so great. Room 2127 one of the sliding doors was flapping around and not connected properly, 2 lights in our room did not work, the TV did not connect to any channels, there was hot water in the sink but this didn't transfer to the shower. It was too cold to use as a shower. The pressure from the cold was v high which potentially affected the hot in the shower. The bed was the worst bit which we didn't realise was bad until we go back from our function and then it was too late to ask to change rooms. The whole double had a hard bar across the bed and the bottom of one side was lower than the top so your legs kind of hung down and the other side it was the opposite legs too high. Tea and coffee making facilities in the room but no teaspoon so had to use a pen to stir.
We visited the pool was OK last entry for children 5pm and out by 6pm. Bring your own towel for the pool or its £1 extra per person.
Breakfast was OK cooked breakfast, fruit, cereals and toast buffet style. The hotel also had a bar but we didn't use that. Car park v busy as people stay before going on holiday and leave their cars but we managed to park round the back.
