Overall Ratings & Reviews Garner Reading City Centre by IHG

Tv limited channels but not that important to me because I never watch tv at home anyway,all in all very good value for money and staff nice and polite would stay again if in reading

Value for money in a good location. If they took a little bit more care with maintenance would be excellent value

The man at the reception was very friendly He gave me a room upgrade when I arrived which I didn't really understand why The room he gave me had a slight smell of urine and the Aircon unit was noisey The windows look out onto a flat roof and you could smell the Indian restaurant next door The basic look of the hotel was good There wasn't a lot of chose for the breakfast I expected better from a ibis hotel I have stayed in others before and did not have any issues

No air conditioning. No early breakfast.

The reception staff were friendly and welcoming. The room was very tired and extremely warm. Believe it was overpriced for what it is but was fine for the night.

This Hotel I find is more for asian people than euoropeans. Room was noisy so I requested a move a different room. This was done. Info in the bathroom says bath mats were available,the hotel didn’t have anything. Ask I am 85,it was quite differerent,standing in the bath with nothing to hold on to keep my balance.

I liked our breakfast meal

Great stay at the Ibis style. The room was so hot they provided a fan. Only one negative thing was that there was an extract fan from the restaurant that was very noisy.

Nothing worked including tv, air con, bathroom extractor fan. Nasty poop looking stain on carpet. 1 set of towel firba two guest room. Horrific. Never using an ibis again

Good location. TV Channels not available. Internet unstable

The worst stay I have had for a long long time. I chose this place due to the Name Ibis. I wrongly assumed the “style” part of the name would be a step up from a Budget hotel. (I’m not a fan of the budget Ibis, but the others have largely been decent) This hotel was unreal! I asked to change room because: there was no bathroom light, the earth cables for the radiator were trailed loosely over the floor, the shower only went hot or scalding, the floor coverings were disgusting, the decor was really tatty (I understand that places have to upgrade gradually, but wow), no aircon (not a prerequisite obvs), no signal on the TV, incredibly hot rooms even after the heatwave and the beds were way past their best! When I changed room, the only thing that changed was the bulb in the bathroom light!!!! Spoke ti another family who stayed also and they were furious. £140per night, I would expect better. The restaurant downstairs for evening meals made good food and the staff were pleasant. That’s the extents of the praise I could give.

The first room we were given, did not have air-conditioning and it was a heat wave. The windows did not open and the TV did not get any signal. We complained to management and they moved us to a room with "A/C". The A/C just blew warm air, we could not get it to cool at all. The radiator in the bathroom was on MAX heat the whole time and the shower only put out scalding hot water. We found out the problem with the TV was with their provider, so they did not have service to the whole hotel. In the second room, only 1 of the 3 windows opened as well. They did give us a fan, so they tried - but failed miserably. Service was the best part of the stay. It is not the main IBIS hotel close to the station. This is close to town centre as well, but it is to the west of the Oracle. 2 mins walk from the Oracle.

There was no air con. The IBIS has Air Con my bedside lights didn't go. The TV was tuned

Stopped overnight bikepacking. Staff were super friendly and accomodating of two dirty and sweaty cyclists. Breakfast set us up for a further full day of adventure.

Very clean, friendly staff, no complaints whatsoever

It was a fair place for the price. The property is a little dated, but the there were no issues with cleanliness. The staff was great, they gave me local tips and offered to provide me breakfast a full hour before the normal breakfast time. The location provides easy access to the city centre, buses and the train station.

Room was very noisy with people running around, and extractor fan from restaurant outside window breakfast was served in a carrier bag with nowhere to sit and eat it . Somebody wants to let them know covid restrictions have been lifted. Normally stay in Ibis but will think twice in future.

Not so good experience heater made lots of noise early in the morning, Air con not working, cleaner came to the room and started cleaning without your concern. Only plus point very near to the city centre.

Good stay. Mattress could do with changing as it slopes in the middle.. room 103 But overall good stay