Looks to be recently refurbished. Lovely and clean.

Très propre Calme Proche des commodités Personnel courtois Ça sent bon 😊

Everything was good, except there was no iron or steamer.

Everything was great

The director of the hotel was very knowledgeable and friendly, stayed an extra night

Parking was available on site

Clean and tidy room! Extremely helpful staff! Accommodated to all our needs.

Staff was so kind and helpful. The room was really nice and the beds were comfortable. Breakfast was fantastic! Location was perfect - 2 tram stops from the train.

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The AC wasn't blowing cold air

Very nice, well maintained, very clean hotel. Breakfast was good. Breakfast staff were very friendly and helpful. Rooms well maintained, clean and spacious. TV options were good, smart tv. Front desk staff were not too helpful, gave incorrect information regarding taxis. Location was 2 bus stops from train station with a less than 5 minute walk to the hotel. No one in the hotel to assist with luggage, had to carry up the main stairs to check in but had an elevator to your room.

The hotel and room were pristine! Very beautifully designed and maintained. We stayed only one night, to catch an early flight out of Florence but wish we could have stayed longer. We walked to a local restaurant and felt very safe- it was a residential area. The bus line ran along the street but we walked

Although the hotel is a distance from the central area of Florence, it was a peaceful location and easily accessed by tram and bus routes. The room itself is spacious and comfortable and the shower/bathroom was excellent. Breakfast was a small buffet and was delicious. I would recommend this hotel, particularly to solo travellers like myself!

Good

Nice place - close to everything - room was clean and cool.

Great location and wonderful staff!!

The staff was very kind and helpful! We had to fly from Florence to Zurich and did not want to take our big luggage, so they held our luggage for us. Then they had it in our room for us upon our return to Florence. They even remembered each of our names when we returned several days later, and we really felt like guests instead of just another number. I can not thank them enough for their hospitality!

Very nice room. Very clean. Friendly and helpful staff. Loved the staff. They are wonderful.

We had a wonderful stay at Hotel La Fortezza. The rooms were clean, modern, and spacious for 2 - 3 people. The beds and linens were luxurious. The breakfast was good and plentiful. We walked to most of the sites we wanted to see or took a short taxi ride when we were too tired at night. I highly recommend the hotel.

Staff was awesome. Checked us in quickly, contacted cabs for us when needed, pointed out the train station which we used often, recommended places to eat, and best of all provided a needed corkscrew for the copious bottles of excellent wine or beer our group consumed. They even researched train options to Rome termini and airport, so we would not miss our flight, due to a rail strike the day we traveled home.