Terrible experience. Poor service, zero accountability, and staff who showed no interest in resolving issues. Communication was awful from start to finish. For the price and reputation, this was completely unacceptable. Would not recommend.

Terrible experience. Poor service, zero accountability, and staff who showed no interest in resolving issues. Communication was awful from start to finish. For the price and reputation, this was completely unacceptable. Would not recommend.

The two room suite with a kitchenette made my family’s visit enjoyable

Heating sucks.

Staff were amazing, friendly, and helpful. 2 bdrm suite was great. Spotless, and while the kitchen and bathroom look like they need updating soon, the rest had been updated, fresh, and a mix of new more modern pieces with some of the original more traditional furniture and decor. Having a living room and full kitchen to hang out in and separate rooms makes it better than any standard double Queen Bed hotel room any day. The beds were comfortable, location was great and enjoyed the recommended Shore restaurant for dinner with live music on the bar side after, and the restaurant bar with live music down the street after that! And only a 2 minute walk away. Would definitely stay again

Everything was excellent! Fast friendly check in, clean room! Will return next year!

Love the place, great parking and value

Clean comfy and incredibly spacious. Wonderful staff at this place.

Great room and view Excellent customer service by all staff

The location and room were so great

Spacious suite with lots of on-site equipments. Quer and friendly environment.

Parking was outside in a lot. They gave me a very light piece of paper to be put on the dashboard to indicate that I was allowed to park there. The problem was when I opened the car door the wind would blow it off the dashboard. They need to use heavier paper. The view of lake Ont was great!

Spacious rooms great for extended stays. I would definitely recommend.

Lovely place to stay. Great to have space when staying longer than a couple of days. Staff were very nice and friendly. Great location. They resolved my billing question quickly and satisfactorily.

Room was excellent and spacious. Bathroom was not properly cleaned Staff and amenities were good

Beautiful location. Easy access parking. Each staff member I engaged with was pleasant, friendly and helpful.

The hotel itself was quite nice in terms of layout and general atmosphere. The staff was absolutely great - friendly, helpful, and welcoming throughout my visit. However, the cleanliness was disappointing, as several areas felt neglected and a bit dirty

The building is old but clean. The room view was very nice, the neighborhood is great.

Be prepared for $500 deposits which will not release for a few days after stay , other than that nice place to stay

The room and bathroom are spacious—much larger than a standard hotel room. However, a few amenities need maintenance or repair. For example, the shower faucet in our room isn’t functioning properly.