Overall Ratings & Reviews Sandman Suites Surrey-Guildford

The smell of smoking was very unpleasant

Very spacious rooms with everything you might need for a lengthy stay

The property was under construction, but they seemed to be doing all possible to minimize impact. This was my first of 2 stays in the same week. For this stay i had one of the older rooms but was placed higher up in the tower so no real construction noise. The room was clean and comfortable although dated (ergo the renos). Staff was friendly and quick checkin. The only drawback that won't change even after construction is there is virtually nowhere to park to checkin. There is a laneway ar the hotel entrance that is to narrow to permit parking as it is the roadway from one side of the building to the other. One side of the building has a restaurant with clear signage that parking is for restaurant guests only and violators will be towed. On the other side of the building is hotel parking that is designated large vehicle parking only and was generally always full with large trucks. The only empty spot was handicap parking. There is an underground parking area but no signage guiding guests to checkin parking so a little confusing if you are not familiar with the property. Once checked in, you can use your room key for access to a secure underground parkade.

Friendly staff, newly renovated suite, convenient location

It was fine but needs a reno badly

Is good

Specious and comfortable

They are in the middle of renovations so some floors are inaccessible limiting room availability. Although they make it up with their friendliness and dedication to your stay. I wish they had EV charging for J1772 plugins. Parking is TIGHT.

Property was ok. A good deal for the price. Room was clean but the maintenance of the rooms seemed pretty amateur. Needs some drywall work, paint and caulking. could be better but price is right and staff were great. FYI trucks won't fit in underground and limited outside parking.

I like that its a whole suite and not just a room

Hotel in renovation now but we had an updated room and it was great.

Nice view, friendly staff.

Friendly staff.

It was quiet easy to get around mall was close by so convenient

It was adequate but needs a second bed.

very good value for money and great accommodation for a family of 4

Wish there was plastic bags and toilet paper in the rooms. Extra towel, blankets and pillow only down side is the toilet was leaking.

Friendly helpful staff, quiet clean room, comfortable beds, excellent breakfast excellent price. You can’t ask for better than this

The property is currently under renovation. It will be much better when all the construction is done but the staff were very good at keeping the usable spaces neat and tidy. I would stay here again.

By the mall and convenient location. Penthouse Rooms are fine. Decor a bit older but works. View from top is nice