Very convenient property right to the corner on 5 ta ave, coco bongo, fine restaurants and closer to the beach as well, i little annoyed clubs are closer but they provide some help to sleep well, the lady was so helpful and friendly, the cleaner lady was amazing u highly recommended this property, parking is on the street and is MX$10 i would suggest then to provide welcome water

Loved this hotel. It was very clean, the AC worked perfectly, and there was always plenty of hot water. They even provide organic shampoo. The hotel has a lovely tropical feel, almost like staying in a little jungle. The location is excellent, right in the middle of Quinta Avenida, with Starbucks next door. The ADO station is only about a 6–7 minute walk away, and Walmart is also just a few minutes away. The Wi-Fi was very good, and they gave me the safe key without charging extra. There is some noise from the nearby bars, but it did not bother me, and the hotel provides earplugs. Mary and Micaela at reception were both very kind and helpful. I would definitely stay here again and would happily bring my family next time.

We had the room with the loft which was a lot of fun. The access to the beach was easy to get to,the only problem was the seaweed that was prevalent throughout the area. Staff was super friendly and accommodating. My only complaint would be the pool area which only had sunshine from9:30- 13:30, as it was in the middle of the hotel.

I loved the greenery, the jungle feel was very beautiful, stepping outside of my bedroom straight into the jungle was the best part ever! I also really love the surrounding areas, being able to walk on the streets, live music, food and everything all around is so beautiful.

Clean everything works

⭐⭐⭐⭐⭐ 5/5 Excellent stay at Kinbe Playa del Carmen! ✨ I had an excellent stay at Kinbe Playa del Carmen. The hotel is beautiful, clean, and so well maintained. Everything from the lobby to the rooms and common areas is inviting and thoughtfully designed. 🌺 The staff truly made my stay exceptional. They were all incredibly friendly, warm, welcoming and always ready to help with a smile. 💗 A special thank you to MERY, ANA, VICTOR and MANOLO — you four were amazing! You went above and beyond to make sure I had everything I needed. Your kindness, professionalism and genuine care made a big difference and didn’t go unnoticed. The location is perfect — just steps from the beach and a short walk to 5th Avenue, restaurants, shops and everything Playa del Carmen has to offer. 🌴 I highly recommend Kinbe Playa del Carmen and can’t wait to return! 💙

Rooms are well maintained, brand new appliance(s), clean. Receptionist were all friendly. Just some confusion, as one of them allowed us to swim on the pool with no hour restriction as long as we will be quiet, while one of them asked us to leave the pool and we were given 5 minutes, because according to him the pool closes at 8.

Ac was good there was no breakfast at the hotel but it's so close to so many good restaurants if u stand a little bit of noise at night because it's rite off 5 th ave party central it's a 10 out a 10

Everything was exceptional.

I love this place! I always come back to it!

Very nice.comfortable and clean Nice place to stay

The place was very clean and kept up. The staff were great, so friendly and helpful. Its on a small road near shops, bars and food. Less than a block from the main walking area (5th st i believe). To me the place had an authentic Mexican vibe to it that i was looking for. Not a corporation hotel, upper end mom and pop. Very happy with it and will stay there again.

Todo el personal precious .el lavamanos muy Chico .poner mas gavinetes para la ropa ..bordo del cuarto al bano ponerlo en angulo en lo obscuro me Pege en los dedos del pie…los estoy recomendando cien por ciento..saludos a manolo

Great property and experience with staff! I was in a king room overlooking the pool. They provide earplugs to combat noise from nearby music. However, if you're in Mexico, you are likely already prepared for the noise. I did not need to use the earplugs but appreciated that they were available. The light in the bathroom is dim, if you need to do your hair, makeup, etc. you won't be doing it in the bathroom. Lastly, the remote for the AC in my room didn't have a button to turn off the light on the display. If you like your room DARK, the blackout curtains work great, but you will need an eyemask.

Great staff. Great service. Very clean. Just be aware I was on the second floor and there is no elevator. A great location. Kate at night You can hear the music from 5th avenue but the air conditioner cut out most of the sound.

Great hotel with an excellent team. The location is perfect, close to everything you need, and the staff are genuinely kind, helpful, and courteous throughout the stay. We originally booked four days but enjoyed it so much that we extended for another four. Highly recommended..

Very friendly staff! Room and pool were very nice and clean. There is a bar next

Clean room. Friendly staff.

Location is superb , extremely friendly staff and very clean However, no options for lounging in hotel and pool was extremely cold. Was charged $480 pesos for water that was in the fridge. There was no sign or indication that there was a fee for water

Everything was great and everybody were super nice! Great location!