Overall Ratings & Reviews Staybridge Suites MIDDLETON/MADISON-WEST by IHG, an IHG Hotel

Great stay, breakfast was good, kids enjoyed the pool. Only downsize they had 4 washing machines working with only 1 dryer working.

It was a safe place with a nice location in proximity to downtown Middleton and the beltline HWY. You could walk to restaurants and shops. We were staying during a move and ended up staying a week. The staff were so kind and accommodating.

The free breakfast and free beverages and apps in the evening were great! The room layout of the 1 bedroom suite was really good and very comfortable

The pool was clean! The location has easy access to the highway. The staff was very respectful.

We had to change room three times , the air conditioning wasn’t working. We found a cup dirty, and the c bottle of soap was broken

The daily complimentary breakfast was enjoyable 4 days in a row. Although most breakfast food is the same each day be creative each day preparing different ways. The first night temperature was 79-80 degrees in hotel room as air conditioning did not work in the 2 bedroom suite Suite 102. Next day I was offered assessable one bedroom suite which air worked but had the strangest smell in the room. Hotel sold out so no choice. Third day my clothes smelled like the weird smell (room 115) so I washed all my clothes that day in a free laundry/dryer/detergent laundry room in hotel which I completely enjoyed the free laundry. The 4th night was just as nice as third night in suite 134. Pool and whirlpool are very nice.

Great stay a few minutes outside of Madison. Very comfortable accommodations.

Nice hotel in a good location.

This property needs a complete renovation. It’s clean but old. Need more gluten free options for breakfast too. The kitchen smells up the entire facility. I think they overcharge for the level of service and lack of renovation.

Decent hotel, rooms have amenities

The room was clean. Staff nice and friendly. Card sometimes not working and need to be re-activated. Love the room tv entertainment and curtain. Breakfast was free but if you arrive at the last 20 minutes, there will be fewer options. Bed was very comfortable. The only issue was the noise from outside and upstairs. I can still here the outside even I closed the window.

Quality linens and towels

As usual a great place to stay when going to the shows at the Alliant Energy Center. Have been staying here for over 10 years and will be back - the staff is just great!

Nice place, clean. Would like a better pantry and ice available on room floors

Just ok. Kids running all night above us!

Very friendly staff

Hotel was good

The room was nicely equipped with everything we needed. The hot tub was a bonus. The breakfast was tasty and had good options

Size of the rooms is wonderful. The beds are comfortable with plenty of pillows and extra blankets provided when asked for. The kitchenette and full sized fridge were very useful, and the breakfast, social hour and pool/hot tub were all very welcome amenities. The furniture, carpet, drapes and paint could use an update but the size of the rooms, convenient location and plentiful amenities more than make up for it. This was our second stay here in 6 months and will be our go-to lodging in Madison area in the future.

Our stay coincided with the High School Hockey State Tournament. The location was perfect, and the service was outstanding. Although we also stayed last year, this year's accommodations were somewhat disappointing. We noticed stains on the bedding and bathroom walls, and the shower was not clean. During checkout, we noticed old candy wrappers behind furniture and under the beds. Additionally, the room had an unpleasant odor. Upon arrival, the air conditioning was quite cold, set to an unusually low temperature of 58°F.