Overall Ratings & Reviews Holiday Inn Express & Suites MEMPHIS SOUTHWIND by IHG, an IHG Hotel

It was a nice clean safe place to stay.

If I could give 10 Stars about my experience at Holiday Inn Express and Suites Memphis Southwind, I would! The front desk staff members were very accommodating, friendly, and professional. They went out of their way to ensure that I enjoyed a comfortable stay. The amenities and rooms were exceptionally clean and equipped with modern appliances and furniture. The rooms were exactly as shown on the website. The housekeepers were very available daily, and they did an excellent job with making sure that I had plenty of linens and toiletries. Hot and freshly cooked breakfast was available every morning, along with complimentary coffee and tea. The food was delicious! There were plenty of breakfast options to choose from. I also enjoyed spending time in the gym, as well as relaxing in the pool. Both allowed 24 hour access, which was an added bonus! I highly recommend the Southwind location. Whenever I’m in Memphis, this property will be my first choice for a hotel stay!

The sofa bed was filled with chips, cheetos, wrappers, microwave was not cleaned. Stayed 2 nights, both morning's (a Tuesday and Wednesday) there was NO breakfast left at 8:30am when breakfast runs until 9:30 or supposed too.

I found lot of bugs and cleanness was not on the top.

It was a 5 minute check in at the most and the bed was extremely comfortable. Breakfast in the morning was excellent.

Easy to find and park. Solid breakfast. Pool was nice, but not very big. Room was spacious, but fold out couch bed had a large stain. Normal bed mattresses were okay.

Check in was quick, they had our key ready for us. Room was clean and spacious. Beds were very comfortable. However, if you're expecting breakfast get down there very early. Hours are from 6:30-9:30... We went down at 9 and they were out of everything... Including milk for cereal! No juice...no nothing....1 apple lol...so, if you're looking for a comfortable room this is a great place if you can skip the free breakfast.

Clean, great stay. Thanks!

Outstanding stay

Goo

Rooms was great !

beautiful accommodations

Very clean nice rooms and nice staff

The water pressure in the showers are very low.

Very nice lady checked us in. Very helpful. The only bad thing about our stay was the smell in the room. When you walked in it was a swimming pool mixed with cleaner smell. It went away after a while. Clean rooms.

Very disappointed. I have been staying at the holiday igh for years. This was very disappointing. Because I know you can do bettter

No clean towels and no one to answer the front desk

Great stay for the price and the breakfast is good too

It was a dull experience. While the hotel was clean and the room was great- the breakfast experience was disappointing . No coffee, no coffee cups, broken toaster, no fruit, no pastries - way before closing time. If I were in charge I would have had an employee run over to the nearby Costco to make a quick supply pickup. Hospitality was lacking. I would have enjoyed a swim but there was a group of people hanging out with loud voices and music. Not inviting.

Terrible experience, nasty bathroom, left over used pad in trash can, no towels in the bathroom, not enough towels for guest when I did receive towels.