Very unpleasant stuff. Peter was not polite, he did not apologise for my room not be ready for check in at 2pm. Thanks or please are not words in his vocabulary. Otherwise hotel is outdated but clean and good location

Nice hotel

room was smelling toilet, air condition wsnt working. and no parking area for your car, dont waste your money.

Nice location

Central location great, a bit tired but functional and can be good value.

The hotel is very old, bed are not that comfortable, there are all sorts of noises especially at night. I was scared both nights I stayed in as a woman. Didn’t feel safe. I booked this hotel because had a pool advertised but the pool was not in service which was disappointing and the services are definitely not updated. Breakfast was very average. It’s a shame that the hotel from outside looks amazing but inside needs a renovation and needs updating.

Our stay suppose to include breakfast but we had to pay extra

My room had a strong stench of cigarettes which never seemed to disappear. I think the previous guests smoked inside the room. Also, there was a forgotten plate with sweets on the cupboard. The outdoor swimming pool was closed which wasn’t written anywhere on the website, and the main reason I booked here was because of the outdoor pool. The staff barely spoke Bulgarian. The only good thing is the indoors swimming pool and the staff taking care of it. The two guys - the chemist caring for the water and the lifeguard were so kind!

The hotel has a nice location but unfortunately everything is quite dated. Also our bed linen was all wet and had to call reception around midnight to have it changed. There was no apology from the hotel either

We had a three night stay in Plodiv. We primarily choose this hotel for its pool. The first issue is only one of the two pools is functional ( the indoor one ) and the outside pool has clearly not been functioning for years. The hotel structure is beautiful but it’s in desperate need of modernisation. For example the beds while clean were very hard and aged and the rooms were very dark and gloomy. The staff was helpful and friendly ( by Bulgarian standard’s ) despite the condition of the hotel.

This is a traditional style large grand hotel in the centre of town. While it is less "grand" than it presumably once was, it still delivers good levels of comfort, room size, and service. The location is conveniently very close to the old town, historic attractions, parks and restaurants.

Beautiful Hotel with an amazing pool. In the center of Plovdiv.

Room shaking under unknown conditions

Good location. Old style Bulgarian hotel that has aged compared to the new stylish hotels but room is spacious with good internet. Casino right on the spot.

Top centre! Large rooms with high ceilings! Lovely long quality curtains. Somehow not modern but classy.

I had a comfortable stay and the hotel’s location is very convenient. However I don’t think it lives up to the standard of a 4 star hotel. The room was old and outdated, carpets were stained, wall paint was peeling off, there was mold around the bathtub, the balcony was dirty. It must’ve been amazing back in the day but it is in desperate need of a renovation. Also on the last day there was no water. I realize it’s probably not the hotel’s fault but there should’ve been some kind of warning beforehand or a compensation afterwards.

I had a comfortable stay and the hotel’s location is very convenient. However I don’t think it lives up to the standard of a 4* hotel. The room was old and outdated, carpets were stained, wall paint was peeling off, there was mold around the bathtub, the balcony was dirty. It must’ve been amazing back in the day but it is in desperate need of a renovation. Also on the last day there was no water. I realize it’s probably not the hotel’s fault but there should’ve been some kind of warning beforehand or a compensation afterwards.

Convenient location

Lovely building in a lovely area with lovely restaurant attached. My only recommendation based on our room is that the bathroom needs updating.

The only good think about this hotel is its location. It is old school hotel. All was good before 20 years. Everithing need to be changed.