Residence Inn by Marriott Chicago Oak Brook

Explore Residence Inn by Marriott Chicago Oak Brook
8.6
Very Good
From 617 reviews
Cleanliness

9.0

Room Comfort

8.8

Location

8.8

Service and Facilites

9.0

Traveller Reviews Residence Inn by Marriott Chicago Oak Brook

Number of reviews per page
20
40
Top reviews
Denise
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

It’s right off a highway but very quiet. Close proximity to malls, restaurants, groceries and easy access to highways.
Yesenia
icon-Leisure with Friends
Leisure with Friends
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We made a reservation to decorate the room for a friends birthday and we couldn’t devotee what so ever. Then another policy stated we couldn’t have cake. They did cancel with no charge, but it also left us scrambling last minute to find a hotel 2 hours before dinner causing delays. As soon as I walked in, I noticed the two ladies behind the desk, their demeanor was not very welcoming.
Read More
Delmar
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Large room
Karen
icon-Business
Business
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The hall carpeting was dirty. Needs updating. Really like staying at Residence inns but this is not one I will be coming back too.
Michael
icon-Business
Business
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Busy weekend in Chicago so my room was not ready for an early check in. With that said, everything else went very well.
Amber
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

I was very disappointed your website showed a photo of a hot tub but the hot tub had been removed over a year ago. I called Orbitz about a discount since they had false advertisement, and the person was so rude and not understanding. Will not book through this site again! I will be telling friends/ family as well. Horrible customer service
Read More
Katherine
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

I always like my stay at this location but the heating was working properly this time
Wayne
8.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Nice
Tom
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 53 week(s) ago

Hotels.com verified review

Photos show a hot tub and this place had the exact opposite. It was replaced with a cold pool. Multiple people came in, put their feet in the water, complained, then left. The pool was cold and the hot tub no longer exists. They also wacked me with a bizarre parking fee. I travel every week, this only occurs at the seediest of seedy hotels. That was apparent at how the bathroom had random hairs and red droplets in spots.
Read More
Jacob
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Awesome room for a decent price
Susan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Well maintained property. large room with a good floor plan
Julie
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

My family and I gave the hotel an 8/10. Why? We would have given it a 10/10 if the hot tub wasn't under construction, the continental breakfast had a better selection, and there were maxi pads in the maxi pads container in the women's bathroom on the first floor.
Allan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

The property and Staff were excellent. It is in a quiet location but near to many areas for shopping and dining.
janice
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

So much dust on the air conditioning vents. Had not been cleaned in a very long time.
Keith
10.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Perfect for o
shadeja
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 65 week(s) ago

Hotels.com verified review

Everything was great
Wynette
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

Staff was very friendly and helpful. Room was very nice.
Amanda
icon-Family
Family
10.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

Bring charged to park in their parking lot was a little ridiculous!
Carrie
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

The staff was very friendly. The only downside was the Jacuzzi wasn't working and maintenance could look at it until the day before we left
Ivan
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

Very friendly staff with excellent breakfast.
Number of reviews per page
20
40