We’ve been at many quality inns before but this one needs some help.
It had a 3.7 star rating but should really be 2 stars.
Although there are signs of a remodel the carpets are pretty dirty all over the hotel. They need to be cleaned or replaced.
The pulsating shower head was nice but the bathtub needs some rubber grips on the bottom because the tub is very slippery. Also, there’s no safety bar in the shower.
I don’t believe I’ve ever seen such poor quality towels or so few towels in any hotel before. My oldest towels (20 yrs) aren’t as thin as these. Most hotels will put four bath towels, four wash cloths and two hand towels in the room. We had two bath towels, 2 wash cloths and one hand towel. Did I say they are thin as then can be?
The hand towel bar was not there, it appeared to be broken off.
The cabinet door for the fridge had to have a thick wad of paper stuck in the top to hold the door closed.
The outlets are loose and need to be replaced because they don’t hold the plug tight enough to charge anything.
Usually, hotels have a thicker blanket (sometimes with a duvet cover), a sheet and a coverlet or a bedspread. This room has a sheet and coverlet. This is a problem because here you have to have the air conditioner on to dry the air out which makes the room cold, so an additional blanket would have been more comfortable.
The breakfast room was welcoming and had some of the usual fare but at 8:00am there was almost nothing to eat, nothing had been replenished.