7.0
Pleasant
From 919 reviews
Cleanliness

7.0

Room Comfort

7.4

Service and Facilites

7.4

Traveller Reviews Old Mill Inn

Number of reviews per page
20
40
Top reviews
Sandra
2.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The room was extremely dirty. Stains on the couch/pillows/office chair etc. Broken towel rack remained in bathroom.
Andi
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The hotel itself was inviting, the lobby smelled great when we walked in, the staff was nice and quick to check us in, and they offered breakfast in the morning. However, there was signifant mold on the ceiling of the bathroom in our room. The mold was definitely off-putting. The rest of the room was fine.
Ladamien
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

There were a few things that needed fixed in our room and the breakfast was a little questionable but overall it was a good stay.
K
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The absolute best esp for 1 night. 24 hr Attendant- He is EXCELLENT & EXTREMELY PROFESSIONAL!!!! I love the ambiance, CLEANLINESS, no hassle check in and for the price point- it is great! There are small cosmetic issues that are due to the age of building and for the price- worthy of a pass :)
Ichiro
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Tv not working. No fridge. Staff at the front desk was friendly but the facility needs some maintenance.
Ron
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Price was good.
Kristi
icon-Leisure
Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean, comfortable bed, easy access. Thanks!
Lisa
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The breakfast looked good. We only had one towel and one hand towel and one tiny shampoo in our room. Couldn’t find anyone to get us more. The place was a little run down, but the bed was comfortable.
Michelle
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Do not stay here its not a good place
Geoff
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We’ve been at many quality inns before but this one needs some help. It had a 3.7 star rating but should really be 2 stars. Although there are signs of a remodel the carpets are pretty dirty all over the hotel. They need to be cleaned or replaced. The pulsating shower head was nice but the bathtub needs some rubber grips on the bottom because the tub is very slippery. Also, there’s no safety bar in the shower. I don’t believe I’ve ever seen such poor quality towels or so few towels in any hotel before. My oldest towels (20 yrs) aren’t as thin as these. Most hotels will put four bath towels, four wash cloths and two hand towels in the room. We had two bath towels, 2 wash cloths and one hand towel. Did I say they are thin as then can be? The hand towel bar was not there, it appeared to be broken off. The cabinet door for the fridge had to have a thick wad of paper stuck in the top to hold the door closed. The outlets are loose and need to be replaced because they don’t hold the plug tight enough to charge anything. Usually, hotels have a thicker blanket (sometimes with a duvet cover), a sheet and a coverlet or a bedspread. This room has a sheet and coverlet. This is a problem because here you have to have the air conditioner on to dry the air out which makes the room cold, so an additional blanket would have been more comfortable. The breakfast room was welcoming and had some of the usual fare but at 8:00am there was almost nothing to eat, nothing had been replenished.
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Pamela
icon-Leisure
Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Loved the hospitality. Front desk assistance was excellent.
Tenisha
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Sign advised can pay 100$ deposit in cash or card. I wanted cash and said they don’t do that but had a sign posted stating they did.
Randi
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The sheets were dirty with blood stains . The manager refused to change them and denied my refund. Attached are pictures
Amanda
2.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

This location will NOT accept cash and as a server that’s all I deal with but the night guy was really understanding about this and made an exception. The morning guy was furious and let it be known by slamming drawers and yelling at the other guy that was working with him. Needless to say I will never be back to this location.
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Joan
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

There was mold in the bathroom and on the wall by bed next to the bathroom. How do we get a refund? Mold is not safe to be around or breath in!
Liz
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

This hotel is infested with roaches. This comes after finding it in a state of questionable status, with unfinished repairs and a Jacuzzi tub that likely also had roaches in it because it was taking absolutely longer than 30 minutes to fill. Also wouldn't issue a refund and tried to fob it off on Expedia like the scam artists they are. As soon as the room was dark enough, everything from giant adults to juvenile roaches were crawling out from under the cabinets and furniture and even out from under the toilet. Mold and mildew are real but secondary concerns here. Under no circumstances should you ever book here, they lie about the problem and tried to refuse a refund, claiming Expedia was responsible. Expedia is not responsible so now I need to go back into this roach motel and get my money. Do yourself a favor and stay in a box instead.
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Karrie
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Friends and Family
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

It was all right for a place to lay your head. Elevator smelled like it had a mechanical problem. The person that checked us in must have been having a bad day, because he cursed at something that he was fighting with while we were waiting. Hair dryer looked like if you plugged it in , it would burn the place down. The refrigerator was in a cabinet when I opened the cabinet to use the refrigerator, the knob came off in my hand. Bed was clean, so if you need somewhere cheap just to sleep and thats it. It would work. Just a little scary for anything else.
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Cheryl
icon-Leisure
Leisure
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The inn was hard to find as it was tucked back amongst office buildings. The bathroom had an odd odor, the shower area looked horrible and in need of some grout work. The tv remote was broken but did work. Floorboards were worn and curtains dirty. The bed sheets at least were clean. Would not recommend.
Kenneth
icon-Leisure
Leisure
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Extremely outdated. The ceiling paint even was hanging in my room. Smells awful. Would not recommend. Absolutely the worst hotel I've stayed in my entire life.
Debra
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

This motel was a huge disappointment. Upon arrival I found the lobby to be shabby and smelly. The elevator, was at most 6 feet wide, smelled musty, was covered in wood paneling and you could see where they had cut open the wall and put in an elevator. The first room we were assigned was locked from the inside. When we told the man at the front desk he, without words, took our first set of keys and handed us another set of room keys to a different room. Supposedly a suite…. The front room had An old couch and a chair and the hardware for a tv, but no tv. The bed had stained sheets and there was trash left under the sink area. The bed was uncomfortable with a very small “supposed” queen mattress. The refrigerator made noises all night and the air conditioning struggled to keep the room cool.
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