The carpets and some room smells horrible. They to renew it for a new furniture. Update all facilities.
Verified traveler
Business
6.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
Outdated furniture in the room. very loud music playing late at night as walls are very thin you can hear a full conversation from next door like is in your room. no phone in the room to call front desk,or clock for alarm. No elevator. I put a do not disturb sign on the door, house keeping still walk into the room regardless of anyone in the room. I found that very disturbing as I didn’t want any service in my room. Carpet in the room had stains. Very convenient but I will not stay there again.
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Christopher
8.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
all good
GERIANN
Business and Leisure with Partner
6.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
*
Gabriel
2.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
No internet connection whole stay lost hours of work spent more time at dunking donuts to get some edits done staff assured I would receive maintenance I didn’t bought a bowl plus cups for sweet as none were provided
Philip
Friends and Family
8.0
/10
Reviewed 21 week(s) ago
Hotels.com verified review
We had a same day need for a room, and the price was very reasonable. Room was clean and comfortable.
Edeline
Leisure with Partner
2.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
I have pictures of the conditions the room was in..n died roaches on the walls nasty
AMANDA L
Leisure with Partner
8.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
Quiet and clean
terrell
with Friends
2.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
Let me juat start to say the room had tons of holes in the wall rigkt near the bed and on the walls. The window was open because it couldn't shut or lock. I wouldn't stay there again if the room was FREE.
Dajha
Business and Leisure with Children
2.0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
this is a very unsafe hotel, I wouldn’t recommend it to my worst enemy. There’s little girls in rooms screaming please no while the men they share the room with say stuff like “I WANT YOU ON THE BED”- I went out for a smoke break, caught a man leaving my room. With my daughter inside. This hotel screams human trafficking and I felt extremely unsafe here. The front desk lady in the morning is extremely rude and disrespectful. Terrible customer service along with unsafe doors and conditions.
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Emily
Leisure Family
10.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
Great overall stay
Ilana
Leisure
2.0
/10
Reviewed 37 week(s) ago
Expedia Group verified review
My room reeked of cigarettes. The toilet paper had seemingly been dropped in a dirty toilet then put back so that it was soaked and yellow. The outlets did not work. They were able to switch my room and the front desk worker was nice but the overall experience was simply GROSS.
Kevin
Business and Leisure with Partner
2.0
/10
Reviewed 37 week(s) ago
Expedia Group verified review
There was Mold and cockroaches in every room I was offered three different rooms and all of them were in terrible condition. I would recommend you shut down your hotel and do a Full cleaning. I had no where to go last night as I payed for the room already and was forced to buy plastic coverings for the shower and bed so I could sleep peacefully during my travels. This was terribly inconvenient and I’m shocked because i usually enjoy staying with hotels under your company.
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Nathan
Business with Children
2.0
/10
Reviewed 39 week(s) ago
Expedia Group verified review
Vety run down, filthy inside, my room had roaches, holes in the walls. Stains everywhere, no microwave in the room the air-conditioning was missing knobs couldn't be adjusted the bathroom fan didn't work ait smell in the hallway and rooms.
juan
Business
2.0
/10
Reviewed 39 week(s) ago
Hotels.com verified review
Didn’t like smell bad and also cacarouches all over
Melissa
Leisure with Partner
2.0
/10
Reviewed 39 week(s) ago
Expedia Group verified review
We found mold on the ceiling. A broken toilet paper holder(gone) holes in the shower curtain and woke up to a couple big bugs crawling on the counter near the sink. I have pictures
Tomas
2.0
/10
Reviewed 40 week(s) ago
Expedia Group verified review
Never come back
Mary
Leisure with Children
2.0
/10
Reviewed 40 week(s) ago
Expedia Group verified review
Place was dirty. Constantly smelled like weed especially in the bathroom. They didn't keep my reservation, tried to give me a room that had holes in the wall. I went back to get a different room, showed them what I reserved and I still had trouble getting a decent room. Definitely don't recommend.
Darren
Friends and Family
2.0
/10
Reviewed 40 week(s) ago
Hotels.com verified review
The room smelled like cigarettes and marijuana as soon as we walked in the room. The hallways smelled of smoke as well. Bugs were present in the room but were only found when I turned on the lights in the bathroom and entry way in the middle of the night. They ended up scattering when the lights came on. The bathtub had burn marks on it, either from someone's cigarette or whatever else was being used to burn and smoke in the room. Place was a dump.
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Angela
Friends and Family
2.0
/10
Reviewed 40 week(s) ago
Hotels.com verified review
Went to our room it wasn’t even cleaned. It was trash all over. Went back to hotel desk and gave us another room with two beds when we paid for a king. The ceiling in the bathroom was wet and falling down. A roach was running up the bathroom wall. No breakfast like they advertised. The hallways smell of smoke. The whole place should be condemned.