Best Western Yuma Mall Hotel & Suites

Explore Best Western Yuma Mall Hotel & Suites
7.8
Pleasant
From 944 reviews
Cleanliness

8.0

Room Comfort

8.0

Service and Facilites

8.4

Traveller Reviews Best Western Yuma Mall Hotel & Suites

Number of reviews per page
20
40
Top reviews
Rob
icon-Business
Business
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Bed was not serviced, and door lock would not work twice
Verified traveler
icon-Business
Business
2.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

This hotel is disgusting. The photos looked nothing like the ones in the listing. The couch had ripped cushions with the stuffing coming out, the room smelled, and I checked out immediately and the staff didn't seem surprised in the least.
Carmen Luisa Barre
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

I recently stayed at this hotel and unfortunately, it did not meet my expectations. The overall appearance of the property is quite dated and in need of renovation. One of my main concerns was the door lock—it felt loose and not very secure, which made me uncomfortable during my stay. While the location might be convenient, I think some updates and maintenance are definitely needed to improve the guest experience.
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Kimberly
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The rooms are so comfortable, clean, and pretty!! The property is very well maintained, and the staff are extremely helpful and friendly!
Christine
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Love the breakfast option
Amin
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Breakfast was horrible.
Robert
icon-Leisure
Leisure
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

I had a little problem with the air conditioner. Woke up in a sweat as it didn't seem to be running. But all I had to do was turn on the fan. So not a big deal. A little difficulty finding my room. But everything else was fine. Nice breakfast.
Frank
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Nice
Anne Marie
icon-Leisure
Leisure
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Place is perfect for me, not a 5 star hotel but for the prize plus the free breakfast. Bed and blanket is comfy, definitely coming back again
Anthony
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great
Cynthia
icon-Leisure
Leisure
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Ice machines were broken or dirty. Not easily found on the property
Ronald
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

great upgrade, clean room, friendly staff
Jessica
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Nice breakfast, friendly staff.
Sylvia
icon-Leisure
Leisure
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The property was great felt safe, and anything I needed staff was very helpful, the parking lot was great
David
icon-Business
Business
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Second trip to reception needed to get keycard to work. Bath exhaust fan very noisy. Property about two years from needing a renovation.
Jose
icon-Leisure
Leisure
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

It's slowly deteriorating. The pool look very cloudy and dirty. Overall you get what you pay. Un expensive nice area convenient to any store or restaurant you could think off.
Ivan
icon-Leisure
Leisure
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Room size was good
KeLee
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Alittle dated. No other issues. Comfortable beds.
Corey R
icon-Leisure
Leisure
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Great staff, excellent breakfast service. Older property, but room has been renovated at some time, and was good. My only complaint was the ancient jacuzzi tub. It was beat up and old .
Claudia
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

We had a good stay. Would come back in the future.
Number of reviews per page
20
40