8.6
Very Good
From 883 reviews
Cleanliness

8.6

Room Comfort

8.2

Location

9.0

Service and Facilites

8.8

Traveller Reviews Hotel Santa Fe

Number of reviews per page
20
40
Top reviews
Ivan
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

A+++ service
Francisco
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great hotel everything is walking distant beach, food, stores, it’s layback good to rest and relax, we had issues with the flushing of the toilet but managed well over all I would go back but not off-season nor raining season either it rained on us the last 3 days 👍
Geary
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Right across from the beach. Polite staff.
Lorena
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Mexican colonial style. You get what you pay. Food and beverages are tasty but expensive. Staff very friendly and kind but they could pay more attention to you on the pools areas. Something I disliked was that a family with childrens were at the adults pool and the staff didn't say anything.
Jan
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Perfect location, really good restaurant, excellent staff, will return
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Good last minute stop
Jose
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

I like tha is close to beach, and to walk lots of space pool,
John
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

This is a very nice and friendly hotel. The room is a little old. The room we had was up many stairs and had 2 double beds. Queen beds would have been better. The bathroom had good water pressure and plenty of hot water. But either the paint was faded or there was mold on the ceiling. But the ceiling was 4 meters high so it was ok. Service was good in the bar and restaurant. But the food is seafood and vegetarian. No meat options. Overall it was a very good experience.
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Jose
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

weather was great! Staff was also great only thing I didnt like was the restaurant at the Hotel only serves vegetarian food.
Hector
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Great support from Staff. Room was clean and everything working fine. Hotel is quite pretty. The opportunity is on the pool towels availability.
Esteban
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Staff was very nice and friendly.
Maria Elena
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Grounds are in good shape. T From the outside the Hotel is nice. But the rooms are another story. Old, moldy, musty and in terrible shape . But the staff was kind. Lety the Pool server was amazing and so friendly. She even brought us her homemade cupcakes one morning.
Maria Elena
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

The grounds are nice enough. But the rooms are in terrible shape. Mold on the walls and terrible sewer smell. The pool server Lety was incredible, helpful and so sweet. The room service waiters too were very nice and helpful
Francisco
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Love the Hotel, excellent location, friendly staff, Lety in the swimming pool area always made sure we had everything we needed. Perfect for relaxing. Only a few steps from the beach and walking distance to many bars and restaurants along Zicatela beach.
Berzain
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Is good place
Jose
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

The hotel is very charming. They have 2 pools, one for families and one for adults only. We were one one end of the "malecon" but everything was easily walkable and felt safe. There was a beach with a more swimmable area a short walk up the coast. My only two complaints are: 1. We had nocturnal birds right outside our patio door that call to each other every few seconds ALL NIGHT LONG. Literally from 6 or 7 PM until about 6 AM. Bring earplugs. That was the only way I could sleep. 2. They have a lovely patio area with a palapa and chairs but they don't allow any outside food or beverages even though this area is not in their onsite restaurant. Also the restaurant is vegetarian. This policy was disappointing because we were there with friends we only see every few years and would have loved to have had some snacks and beverages together under the palapa. Other than those, it was a lovely stay in a cute beach town.
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EMILIO
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

All good
Cristina
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

It was really nice ..
Lety
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Very quaint and comfortable place to stay, steps away from Zicatela and the night life.
Verified traveler
6.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

This hotel is very old and needs a major facelift. The online photos are very deceptive. The service and food were good. Nice restaurant but only breakfast. Great location…right on the beach.
Number of reviews per page
20
40