Clean room. Updated linen and bedroom

This is a nice hotel with its own parking. Parking is at a premium in Vancouver. The hotel is near lots of restaurants and shops but lots of places only have on street parking or small lots. But the staff at the hotel were very nice and helpful. They serve a breakfast buffet that was very good-make your own pancakes and waffles, eggs, sausage, cereal, yogurt, fruit, pastries, coffee and juice. They also have a nice pool.

Nice clean room and a good amount of options for breakfast. Great place to stay, very close to public transit and the malls.

Ideal to stay a few days in the City, well connected with local trasport, bus stop just outside.

Nice stay good location great staff amd good price for Vancouver

Beds were comfortable and clean but the floor was really dirty and room was dusty

Great location for a concert at Roger’s. Decent breakfast, rooms were clean. Staff was friendly

Hot breakfast included has multiple options and the staff are awesome in there as well as at the front desk. Room was clean and some nice renos recently. We always stay here when we're in town for a concert...the location is great to walk to the sky train and have free parking and an affordable hotel.

The pictures of the hotel are good but in reality it is a very low quality motel. Sounds good on paper and checks all the boxes but is not a very nice hotel.

The staff members were extremely helpful and friendly. The location of the hotel was excellent and close to the points of interest.

Room was 27 degrees when I walked in. No coffee cups in the room even though it had a kitchen. Shower was dirty with long black hairs on the wall. Was still there after being cleaned the next day.

Generally ok but giving it 1 star because the cleaning staff left our door wide open in the middle of the day. We were out shopping for the day only to come back to an open room and no cleaning staff in sight. Suggest if you are unwise enough to stay here you should keep valuables in car.

Could use some upkeep, painting, etc. surface of bathtub very slippery, no safety bars, towels quite thin, breakfast was OK. Overall I would not consider staying at a BW.

Amazing hotel! We loved the pool, breakfast, and the well maintained property, especially the garden areas. So lovely.

Good breakfast room was dirty but other then that was good

Staff was great offered an early check in at a very reasonable price. Very helpful! Lots of amenities near by in walking distance.

I liked the clean room. Breakfast was good too. Unfortunately, for me I paid for a king size bed, but when I checked in I was told that I was being upgraded to two queen size beds. That was not an upgrade, but a downgrade. Also, I can't walk without assistance due to a knee issue and our room was in a separate building from lobby and no elevator so a wet, rainy extra long walk made it very difficult for me.

Friendly staff, clean rooms and overall good experience.

Nice stay there

Amazing stay at Bestwestern in Burnaby,amazing staff excellent breakfast and perfectly cool rooms as well as the heated pool was lovely to dive in and felt very safe and relaxed a perfect place to be in with clean rooms all amenities wow felt so happy and comfortable