Best Western Gateway Adirondack Inn

Explore Best Western Gateway Adirondack Inn
7.4
Pleasant
From 728 reviews
Cleanliness

7.8

Room Comfort

7.6

Location

8.0

Service and Facilites

8.0

Traveller Reviews Best Western Gateway Adirondack Inn

Number of reviews per page
20
40
Top reviews
Laerte
icon-Business
Business
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Is old building they’re being maintained is on floor room easy in and out the breakfast was cold the coffee was great booked last minute good place to park my 10 wells the beds was comforting I had great sleeping
Thomas
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Nice day. Clean, friendly and safe.
Frederick
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Very nice place
Carole
2.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

CheckIn took 30 minutes, middle of the night the carbon dioxide kept on beeping every 10 minutes, they changed us room but we missed the breakfast because of over tiredness
Brenda
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The desk staff was rude disrespectful and over charged us. This is worst Expedia "horetel" I ever stayed in. Dirt on floors even after clesner came in
Madison
4.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The rooms look nothing like the pictures, the outside door to get in the building where the rooms were, was broken and not secure or safe feeling. I had to hip check the door to our room to get it to open, the room smelled musty, tv wouldn’t work, and we were not made aware that our room was a joining room with a stranger. Walls were paper thin and you could hear everything. The plug in had white stuff all over it. Property did not feel safe or secure. The tub/shower was also very outdated. We ended up loosing all our money and booking a different hotel. Definitely needs a lot of updating, and a good cleaning. For the price we paid for the room, we were very unsatisfied.
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Karen
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Overly expensive for inferior, depressing room.
Bethany
icon-Leisure
Leisure
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Usually stay at another hotel when I pass through but they were full so came here. Check in desk was friendly and easy. Directed me to wine store and showed me where room was in map. Although an older hotel, it was clean and had everything I needed. Felt safe there, very quiet and bed was comfortable. Slept well then in morning had a nice continental breakfast including biscuits and gravy,(which surprised me being NY state)sausage, scrambled eggs and yogurts, even waffles. Staff were friendly.
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Donna
2.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

This place should be leveled. I have never stayed in a $224+ room that was so dirty and disgusting. You had to walk outside to get to your room and the hallway was 100 degrees. Breakfast was horrible.
Verified traveler
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Service was very slow at the front desk. Stood there for over 10 minutes before somebody finally came. It was like that every time we had to go to the front desk and they did not answer their phone. TV was broken. We had three rooms one room’s keys did not work. Rooms were average. Breakfast was good and more staff were available in the morning.
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Alan
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Great location
Alexina
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

I must say upon arrival a wonderful lady at the desk named Shaniqua was very pleasant and helpful I had a long travel and I wasn’t expecting such a vibrant personality it was really nice to have that experience. The room was perfect very clean and comfortable everything was in top condition even my freezer to keep my frosty from Wendy’s frozen which saved me for that late night sweet treat 😉 not to mention the free breakfast and coffee which also helped save me a couple bucks btw the coffee was delicious but the eggs and bagel was my go to 🥰 they had other choices though like cereal and oatmeal ❤️. I had a good stay here the vibes was just right for me I’ll be booking with best western in the future .
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rena
6.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

O
Philip
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Staff was very helpful.
Tamekia
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

The location is good close to different varieties of restaurants
Karina
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

It was a lovely stay for a quick overnight trip with my family.
Lisa
icon-Business with Partner
Business with Partner
4.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Long wait to check in. Room smelled bad. Bathroom was too small.
Colleen
6.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

N/A
Stephen
icon-Business Family
Business Family
6.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

It smelled like someone was smoking Marijuana and the common areas smelled terrible. Also, there was a buch of kids running around the halls all night with no supervision... making noise until late at night. Nothing was done about it.
Heather
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Na
Number of reviews per page
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40