Hotel Kaiserhof Wien

Explore Hotel Kaiserhof Wien
9.6
Exceptional
From 1,000 reviews
Cleanliness

9.8

Room Comfort

9.6

Location

9.0

Service and Facilites

9.6

Traveller Reviews Hotel Kaiserhof Wien

Number of reviews per page
20
40
Top reviews
Michael
icon-Leisure
Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The entire staff was phenomenal. I would like to point out Lea and Anastasia. Both helped me tremendously from breakfast (which Lea ran exceptionally) to random tourist questions I had (Anastasia was so helpful and patient). The room was lovely, the breakfast is tasty and many options and the overall vibe was classy but comfortable). I would definitely stay again. The one thing i must point out was the construction. The drilling and noise was present from my first arrival day to my last full day. I stayed 8 nights. I guess bad timing for me because it was constant. No way was I ever getting an afternoon nap. Again, not reflective of any of the staff just,bad timing for me booking during their upgrade. Other than that.....the stay was phenomenal!!! Thankk you !!!
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Helen
icon-Leisure
Leisure
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I was not informed before arriving that they would be working all day drilling in the room right next to me. This lasted for my whole stay.
Richard
icon-Leisure
Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Wonderful hotel, friendly staff, great breakfast, wonderful room
Jennifer
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

This hotel was located within easy walking to shopping and venues. The buffet breakfast was outstanding with many different options from cereal to hot foods like pancakes and bacon. Fresh pastries and fruit and veggies. A helpful and friendly staff greeted us when we walked in. We will stay here again!
Edith Gabriela
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The breakfast was great. The gym was also a great plus.
Robert
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Outstanding
Alexander
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Oustanding breakfast. Easy walking distance to all sites.
David
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

A very nice, classic hotel in a central part of Vienna.
Heather
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

We loved this hotel!! The staff was so helpful and friendly. The water pressure in the shower was heaven. The breakfast was 10/10 and should not be missed. The bar and location were all convenient. Will recommend to everyone.
Meredith
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Wonderful personalized service, spacious rooms and a breakfast buffet with endless selection. Great location too! We wouldn't hesitate to stay here again
Alan
icon-Leisure
Leisure
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Nice hotel. A bit of a walk to Inner Stadt but worth the walk due to such a nice hotel. Great staff and nice bar
Jeffrey A
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Everything was excellent
Maryllis
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Courteous and helpful staff. Great location. Great breakfast. Would definitely stay here again.
Paul
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The hotel, the room and facilities were excellent. Sanjay the barkeeper was particularly outstanding. I would definitely stay here again if I visited Vienna.
Holly L.
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

We had a great stay. Very friendly and helpful staff. The young lady who helped us upon arrival and departure was terrific. Breakfast was fresh and plentiful. The dining room was elegant and the service excellent. We were upgraded to a larger room which was clean and comfortable. At times the room got a little warm but we opened the window for a few minutes and it cooled off quickly. Very convenient location near public transportation, music venues and the museums. Highly recommend.
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William
icon-Leisure
Leisure
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Very friendly and helpful staff. Clean room. Walking distance to most points of interest in the city.
susan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Lovely staff. Breakfast was so very good, lots of healthy choices, good cooked food and extremely pleasant and professional staff. The hotel was on a quiet side street, minutes from the main part of the city so a perfect location.
Benjamin
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Everything was very clean and staff very kind and helpful
Laura
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

The hotel exceeded our expectations. It is cleaner than any hotel I’ve ever been in. The breakfast buffet was AMAZING! You get your own personal tea pot, honey was from a fresh honeycomb, the cheese selection unparalleled. Highly, highly recommend the hotel.
Brian W.
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Excellent and stylish hotel. Great bar. In a quiet university neighborhood walkable to everything.
Number of reviews per page
20
40