9.6
Exceptional
From 592 reviews
Cleanliness

9.8

Room Comfort

9.2

Service and Facilites

9.6

Traveller Reviews GAIA Hotel Basel - the sustainable hotel

Number of reviews per page
20
40
Top reviews
Rose
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Our one-night stay was perfect. The entire staff was lovely. Our room was perfectly clean and bright. We were offered one-time half price tickets to local venues which we took advantage of. Breakfast was superb in a most beautiful dining room.
SOPHIE
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Wonderful hotel, conveniently located across from train station, lovely owner. She saw our interest in her art collection and showed us around and gave us back stories. Rooms could use a bit of upgrade but that is not a deterrent for staying there.
bryan
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Thank you for a wonderful stay - fantastic attentive service from everyone and cleanliness. My room was very comfortable and the breakfast was fresh and tasty!
Sameer
icon-Business
Business
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Excellent staff and overall very high standards of service. Very friendly staff in general. Central location and very clean room.
Joe
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

close to train station
Susan
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Extremely helpful staff. Perfect location for train station and local transportation.
Mikhail
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Excellent
Denise
icon-Leisure
Leisure
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Rooms were very nice and very clean
Bailey
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Lovely staff, beautiful hotel right next to the train station. Easy to get on the train, bus or rails. Staff was helpful and friendly about travel recommendations! The breakfast was impressive and delicious!
Srinivasa
icon-Leisure
Leisure
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Very nice breakfast. Friendly staff
Avril
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The. Hotel was comfortable and modern with great bathrooms and breakfast. The staff we polite and helpful and it close enough to the old town to walk. The train station was across the street.
Zoryana
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Very clean and staff very friendly and helpful.
Jodi
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

I had a wonderful experience at this hotel from the comfort of the room to the exceptional included breakfast. It was beyond my expectations.
Joanna
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Fabulous location - handy for everything. Super clean and friendly staff, lovely breakfast.
Roberto
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Amazing from beginning to finish, friendly and professional. Excellent breakfast and location.
Michele
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Staff was uniformly wonderful. Great family-owned hotel that has retained its old-world ambiance. Amenities included some free wine, beer, juice into the room refrigerator, great breakfast buffet and the special Basel card. That allowed us to ride the trams for free.
Cassia
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Very basic, but clean and friendly, close to the train station, breakfast included.
Geoffrey
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

X
Erzsebet
icon-Leisure
Leisure
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Very convenient being across the road from the train station and very good soundproofing because I couldn't hear anything inside the room.
Janet
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

The hotel was very charming, and the service was great. The room was very clean and had nice amenities, including a refrigerator with beverages. The bed was very comfortable, but a little too warm for me. Breakfast was included but, unfortunately, we didn’t have time to partake. Would definitely recommend this hotel.
Number of reviews per page
20
40