Best Western Pembroke Inn & Conference Centre

Explore Best Western Pembroke Inn & Conference Centre
8.6
Very Good
From 651 reviews
Cleanliness

9.0

Room Comfort

8.4

Location

9.4

Service and Facilites

9.0

Traveller Reviews Best Western Pembroke Inn & Conference Centre

Number of reviews per page
20
40
Top reviews
brian
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Yes
dale
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

all good, thanks
Christopher, Todd
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

1st the good. Snowmobile friendly. Hot tub was mandatory and was working. Bar/diner was decent, staff were friendly and accommodating, service was very slow, presumably from seasonal volume. Now the bad, for me at 200 per night in Pembroke ON, the details count. Front door was manual, moving hockey gear and sled gear was ponderous and alot of work. Public bathroom, no towels for 3 days. Toilet paper dispenser was jail grade. And the girl at the front desk with the neck tattoos constantly smoking and pre occupied with her phone threw me off. Not rude, but definitely not friendly. I'd come back, but you get what you give in hospitality.
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Myles
icon-Business
Business
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

One of the better best westerns I’ve stayed at. A little remote. Staff could be more enthusiastic and engaging but solid restaurant. Service was good.
Michael
icon-Business
Business
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Good staff. Hotel could use an update, but it was clean and comfortable.
Allan
icon-Business
Business
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

clean room great staff
Tania
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Clean room, very nice breakfast and friendly staff
Diego
icon-Business
Business
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Clean spacious room.
Donna
icon-Family
Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Yes
Melissa
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Staff was friendly. Food was good.
Karen
icon-with Children
with Children
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Was a great stay ! Def return
Jenna
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Staff was amazing!
Shannon
icon-with Children
with Children
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Clean room, friendly staff. Great food in the restaurant.
Adam
icon-with Children
with Children
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Rioms coupd use an update but staff was lovely l! Great breakfast included
Tracy
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Staff were very good room was large and clean
Angela
icon-Business
Business
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Clean room, however the heater in the room was very loud when it turned on.
Jeff
icon-Family
Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Very friendly and helpful staff. Dinner and breakfast at the restaurant was delicious. Will go again!
Michael
icon-Leisure
Leisure
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The facility is top notch with all the amenities including a nice restaurant. Rooms were clean and spacious, looked to have been completely renovated 3-5years ago. The only criticisms i have was the lack of usb type plugs and the body wash and conditioner bottles in the shower were empty. Otherwise, a great stay
Maurice
icon-
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Room was great Fireplace had no starter
Ashley
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Service was excellent at restaurant and the staff of the hotel were amazing. The pool area looks like it could use some repairs and updating as well as the room had some issues with the phone, outlet and thermostat. Also could have been more attention to detail in the cleanliness of the bathroom. Was disappointed to walk in and see men’s beard hairs stuck to the top of the tissue paper box and tissue on sink. Overall for the price of 230 for a night I found it not worth the value.
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Number of reviews per page
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