Really enjoyable stay. Very friendly staff, room was nice and spacious. The hotel felt modern but not clinical. Very good drink selection in the bar.

What a beautiful hotel

Had issues with water and not much heating. Pipe had burst in town, was being fixed. But otherwise was ok. Friendly staff

There were issues regarding water in the area. All signs around the hotel stated it would be resolved during the day on the 29th, we stayed the 29th night and had zero water in our room to wash up or even flush the toilet. We weren’t offered alternatives and there was waste in our toilet for entire stay which is unacceptable

This is a very cool hotel. We are giving it 4 stars because of the service we received our first night. Yes, it was later in the evening when we arrived for dinner and drinks, however, it was obvious that staff was annoyed that we had come in - even though there were others in the restaurant and bar. We had to flag down a server every time we needed a drink.

Lovely hotel, our second time. Highly recommended.

Cleaning crew went above and beyond to help me recover from jet lag. Thank you!

First of all - the building is beautiful. Th e lobby was beautifully decorated as well. Now about the room. We were given room 110. Three outside walls. Heating is co trolled by the reception and is regularly turned off. Our room was freezing most of the time. We asked reception multiple times to turn the heat on. They did, it got warmer, and then it was turned off again and I had to spend the morning in bed under covers. This was ridiculous. Last day there was one young employee - Stefan- who was the only one who actually seemed to care and made sure the last night the heat stayed on. That’s what we asked for so can’t complain that it got too hot. Couldn’t really regulate the temp by opening windows as they were right over the kitchen vent in one side and over the rubbish bins on the other side. The paid for pricey breakfast was not worth it. Very limited and some days there weren’t even any juices or pastries. Room was somewhat clean - dirty carpet. Comfortable bed and one of the best hotel pillows I’ve seen. Bathroom had no venting and co sensation stayed in walls and mirrors most of the day when the heat wasn’t on. O stall I would not recommend that specific room. Others might be better. Oh, our last morning there was a lovely lady at the front desk who was actually very pleasant and nice.

The staff were very friendly and welcoming.

Great location. Not in the city centre but not far away. Lovely staff

I didn't have breakfast as needed to get off but I ate in the restaurant the night before and enjoyed a fine meal. Staff were excellent and my room was spotless and very comfortable

Clean, comfortable, friendly staff, library/pub in hotel had great history. Don was a great server and very knowledgable.

Yes

Lovely hotel in a great location, room was clean. Food was great & the staff were even better.

Breakfast was great. We walked everywhere from the hotel. Lots of shops, pubs and restaurants. The hotel has a history worth reading. We had a great stay.

Hotel lobby was great but the room smelt of damp and musty, couldn’t open the windows due to being above the kitchen and the vent noise. No hot water in the morning to shower! Disappointed as the hotel is large and looks great from the front. Staff were pleasant.

Very cute bar area

Friendly staff and clean room. Appreciated having a dining option on site.

Would stay again but definitely wouldn’t eat here - Clean modern and comfortable rooms with easy parking! But North restaurant poor at both dinner and breakfast. Food was ok but dinner front of house staff were dreadful, very poorly organised, slow, rude and kept forgetting what had been asked or what they were supposed to be doing. At breakfast, options for food were very low and very limited with lots of items running out and not being replenished, even when asked if there was more available.

Hotel was in a good location, hotel was charming. First night dinner was excellent. Next morning breakfast and service was terrible (1 out of 5 the most). Food selection was non existent, took the staff forever to refill the buffet and staff looked like they wanted to be somewhere else, definitely not friendly. Would not do that breakfast inclusion again.