Old rooms …made us believe we didn’t had enough rooms reserved /made a reservation elsewhere only to be called later saying it was a mistake and all good

Friendly service and a comfortable setting. Breakfast was very good but dining options were limited

Quiet hotel in Villeneuve that is well located to walk into town. Also a great location to visit Avignon. The property is beautiful and well maintained. They serve an excellent breakfast. Parking is easy either in front of the property or in the surrounding area.

Thank you very much to all the staff - we enjoyed a wonderful overnight stay . Look forward to staying next time we are in Provence. Beautiful Room. Warmest Regards Gérarda & Adam

This is a gorgeous property in Avignon with a lovely pool I only wish we had time to stay longer!

Lovely garden and patio. Huge room. Would have liked a fridge in room. Coffee and tea in room, but strangely no milk ! Had to go down to reception every morning. No ice machine either. Had to go down to the kitchen. No elevator. Very friendly accommodating staff.

Beautiful building and grounds. Lovely pool and terrace.

The hotel is in a quiet neighborhood about a 10-minute walk from the shopping and dining district of "new" Avignon (across the river from the "old" walled city). Beautiful grounds and courtyard, peaceful setting, very helpful staff, and a diverse group of guests.Get a room with a balcony facing the courtyard/gardens if you can! It's not as convenient to the walled city but we had a car and drove to the walled city and surrounding cities with relative ease. The hotel was a peaceful respite at the end of a long day of sight seeing. Thumbs up!

Beautiful hôtel that has so much old charm. Wales down to the square for great dinner and not far to drive to old town.

The property has beautiful grounds. However, we were put in the older section which is decorated with French charm, but has not been kept up. We were two women traveling alone, and the room had a door to a patio that was shared with the next room and a staircase leading to the open parking lot. That door would not lock. It would appear to lock, but you could push it open from the outside. It did have a wooden shutter you could close, but it wasn’t that secure and they would open it when they cleaned the room. When the lock was brought to the staff’s attention, they dismissed the complaint because it “locked from the inside,” ignoring that anyone could enter from the outside. The room was listed as having a shower, so I’d expect some type of mount for the shower head, not just a tub with a handheld shower head. The tub faucet with the handheld head was adjacent to the vanity and had no curtain/glass, so water would spray your belongings on the counter. The tub and door in the bathroom had obvious mold and mildew. Additionally, upon arrival the clerk ran a 100€ deposit, rather than a pending charge, for incidentals and said the difference would be credited back. But at checkout I had to pay incidentals separately (the bill was wrong) & when asked about the 100€ she said he shouldn’t have charged me. Hopefully I get that money back. Finally, the food did not match the quality of other comments/reviews. It was mediocre at best.

The staff was outstanding. The desk clerk on duty when we checked in was gracious enough to carry a piece of luggage up a flight of stairs to our room. The hostess, Nathalie, friendly, professional and very kind. The breakfast and dinner were outstanding. Wonderful property, lovely spacious interiors, expansive gardens, and pool. Great neighborhood.

Muy buen hotel

Nice staff but the room and property feel a bit dated.

Very charming..

Amazingly —- i should have stayed longer . I de the big mistake on going t Aix en provence — Ai should have stayed in Avignon… i was more comfortable . The food the wine the advice from the get go was tres magnifique . The team was as very kind and helpful ..

Beautiful room, lovely grounds, desk staff and dining servers were amazing--great for dinner. But don't yell at the guests for using a wine glass for a juice glass when you have no other drinkware available. The dining service manager was rude, pushy and she did not hestitate to come over to our table and scold me like I was a child. I'm 60. If I want orange juice, I'll use whatever drinkware is available, and if that's a wine glass, so be it. I'm a guest, not your employee.

Absolutely beautiful!

This property is situated across the river from Avignon proper in Villeneuve. This town has a charm all its own with a great antique market on Sundays. The hotel grounds and terraces could use a little love and upkeep. Our room was on the larger side as we booked to ensure this. While the bath had a shower attachment there was no shower curtain or door just the tub with the shower attachment. This is typical in Europe but, be aware if this is bothersome for you. A bonus in the bath was the heated floor. Also, the toilet is not part of the bathroom but across the actual living space so this was inconvenient especially at night. There is parking in a typically tight parking garage that you find around Europe. The staff is lovely and helpful. Overall, we liked this property but would love to see the outside cleaned and tended.

Nicely decorated, roomy, modern bathroom, beautiful courtyard, very nice staff. 40 minute beautiful walk to the old city gates, over the bridge with the 'best' Avignon Pont view.

Nice hotel with friendly staff Good breakfast served on the patio Good size swimming pool, nice lobby with a piano