Overall Ratings & Reviews Best Western Plus Heritage Inn

Do not stay here, I stayed one night and my car was broken into and belongings stolen, DO NOT STAY HERE

Is great!!!

Very Clean and good Breakfast

Clean room. Nice staff. Hot water. Free breakfast. All I need.

Great customer service

Muy recomendable en todos los aspectos limpio buena atencion tranquilo

Very clean and the staff is very nice and helpful.

It was an affordable place to stay

Great stay!

Highly recommend

Good hotel. Breakfast is good and rooms are clean. Elevator is a little shaky and needs repairs.

The staff was very friendly and made sure I was well taken care of.

Friendly staff. Clean room every day.

Great place highly recommend

Great place safe ,quite, wonderful hospitality. Highly recommend

Nice

Front desk lady was rude and had a bad attitude. She would not check me in because she said I was being rude to her. The young lady has no customer service skills. I will never stay at a Best Western. I had to go down the street to a Marriot. Also she had 4 customers outside waiting with children at midnight in not a safe location. She locked herself in the office lobby while having customers wait outside. I’m posting pics of her drinking her drink while being rude and talking over me as I was one of her homies. This individual was very unprofessional.

There was nothing unique. The breakfast was okay at best, the elevator was slow and always sounded like it would crash at any minute, the luggage cart was raggedy and hard to maneuver and we only had 2 large and 2 small bags! It was average at best and I would not choose this location again!

Great Location. Property is very close to highway so it can get loud at times. Overall good place to stay!

There is no good service, it smells bad the area of the dinning room, there so much noise comming from exterior, elevators creaks.