Overall Ratings & Reviews Quality Inn & Suites

Great place clean

Spent a week there visiting family. Enjoyed every minute. Restaurants within walking distance. Shopping within driving distance. Very well maintained.

Cool they still have smoking rooms and free breakfast. Was clean

👌

the beds were very comfortable. however, my bed cover was severly stained and ripped up. And there were hairs all over the bathroom.

Hotel details say the desk closes at midnight. I called and the receptionist said she would be there. We got thereat 1:30am and she was pleasant and fast.

Great

It was very loud starting around 6 AM. The shower curtain would not stay closed. The blinds did not block out the light so once the sun came up it was very bright. My biggest complaint is my key card wouldn’t open the outside door to the building when I got back to the hotel about 3 AM. I had to walk around the building to go through the front doors. I didn’t feel safe doing that.

Did not watch TV afternoon and evening of check-in. Next morning TV was not able to change channels. They ended up getting it reprogrammed to where it worked properly. That same morning, cleanup staff knocked on our door to see about cleaning. I told them everything was OK except we needed clean towels. They said we would have them after 1 o’clock. Got back to the hotel room at 1:30… No clean towels. Asked front desk about clean towels and they said cleaning ladies had already left. Had to really be assertive and carry back the dirty towels myself in order to get clean towels. Really bad service there.

The room itself was good. The bedding and towels were horrible! They stains and holes. The pull out had no bedding and we had to ask for it and given minimal. No restroom downstairs. It was locked and we had to ask to be unlocked and they didn’t want to. Asked for more towels one night and was told no.

The property was in a convenient location with restaurants nearby. However, although the hotel was listed as non smoking, the pot smoke and cigarette smoke was very apparent when walking by several rooms.

When we went to our room, i went immediately to the restroom because i want to pee coz im pregnant. When i open the toilet bowl there’s a pee and i took a picture of it. Then i went to the front desk to report it. Then, they just ignored us.

I am comfortable in that hotel.

The breakfast was absolutely horrible. I also tried to book this room with Choice.com loyalty program and it showed sold out but was available on Hotels.com.

All good!

Smelled terrible

We had a very nice stay other than the pool area was closed due to a severe thunderstorm earlier in the day. Breakfast option were pretty good other than the scrambled eggs were cold and the sausage was either almost burnt or not fully cooked. Great restaurant options within walking distance. 6 different choices of food styles in a 2 block distance.

I was checking because there was a fire in my house. I had to wait in line for a long time and when I was issued the key to my room it didn't work. I went up to room 210 and back to front desk three times. Then I was finally given a key to a different room.. When you walked in the hotel it reeked of marijuana.

Cold water was not able to take shower awful smell in the room stained sheets n towels on top bad customer service totally dismissed any complain I had n did not correct problem

The staff at this location were very polite and accommodating.