Great stay, arrived late and got a great welcome, lovely room and really nice team. Loved my stay

very nice property. Close to Metro station and 15 minutes to Airport

Nice Hotel, clean, comfortable rooms. Quiet and peaceful

Arrived on an overnight flight from the USA. Too early to check in, but the staff were very accomodating to get me checked in as soon as possible. I was checked in by 08.30 as a room became available. Very grateful.

Quiet, comfortable, friendly service. They over delivered, gave me more than what I needed (thank you), and I would definitely stay there again. Highly recommended.

5star

The Hotel lacks the basics of any hotel room: NO complimentary water, NO Coffee Machine, NO shower slippers, No tissue paper box, NO lotion, and NO notebook! Also; the breakfast buffet is a huge disappointment: VERY limited options, and EXACT same dishes every day. The Hotel is VERY old, and VERY far from city center and shops and attractions. You will need a fortune for Ubers. All together; you can find newer, better, closer to city center, and cheaper hotels in Madrid!

brilliant

Very nice hotel, especially for the price. Staff at the front desk as well as the cafeteria were exceptionally personable and helpful. There’s not much around the hotel, so you will most likely need to taxi in and out.

Friendly staff during a late night check in after a long day of travel.

Loved the hotel, staff were fantastic. The area around is limited, and somewhat industrial, but the lodgings themselves, bar, food, parking etc, all primo. It suited me for my stay whilst in transit.

The room was clean and the bed was very comfortable. The check-in process was quick and easy. I had a bit of difficulty finding the hotel as it was late in the evening and the street was a bit difficult to find.

Lovely hotel. Very comfortable nice clean rooms and the staff very helpful despite the fact they couldn’t understand me very well because I’m British. But that was to be expected. Lovely hotel

I like the fact that the hotel is very organized and staff is easy to work with.

Great

Nice room

Pleasant stay, clean lovely hotel! Hotel staff very helpful and speak english.

Quite a dated hotel, heating not the best it was either too hot or too cold and the radiator in the bathroom didn’t even work. We had a 3 day business event and apart from the last day the food served during lunch time was quite poor and extremely unappealing. A number of the waiting on staff were rude and unprofessional, during one lunch meal a gentleman decided to shove his stomach in to me on a number of occasions whilst serving my food.

Good location, certainly a hotel to consider if you want to stay in a central location in Madrid

Didn’t matter what I needed the staff were always there to help.