Overall Ratings & Reviews Golden Tulip Aix les Bains

This hotel was very nice in a non touristy area in the French Alps. The rooms are big and clean. They offer different rooms with spa access or not. Although one of the rooms we stayed at had a spa access, but we didn’t use it, so I can’t comment on the spa. The hotel was fully booked the 4 nights we were there. The hotel is walking distance to pubs, casino and restaurants, so parking could be challenging including the hotel’s self parking, hotel’s underground parking and the public parking spaces close to it. The hotel is walking distance to the train station.

Beautiful hotel , car park underground so u have to walk up with your case - No water in the room which was disappointing especially in this calibre of hotel - spa access required to even go for a swim or a workout which in my opinion is poor - workman digging up the path outside at 7:15

Amazing place

Wifi very poor, keeps dropping off.

The hotel in overall is great. Clean and modern. I have to mention that to wait for check in took 15mins and the same for check out with only one person behind the desk. We had breakfast which is very poor and for the price it’s ridiculous. 9am and no eggs , no bacon, no pancakes, the only juice available was orange. I have to say very disappointed! We stayed one night Monday-Tuesday and spa on Tuesday is opening at 11am!!! Absolutely not worth it to pay for it because we could use it just for an 30mins as the one part is closing 19h. You should advertise this online that Tuesdays morning are not for a spa because we paid for it and we couldn’t even use it.

WiFi would not work even after given a different login, poor so used my data abroad.

Room was clean and bright. Spa is lovely. Lots of options for breakfast but a little expensive. I would stay again.

No ventilation or A/c. Openned window on garbage site. Closed window because to much noise. We are asthmatics therefore we had a hard time breathing in the room

Really lovely hotel, especially the newer renovated rooms. The area around is stunning, with loads of dining and drinks options and the station is just a 2 mins walk. The bus to the lake is easy to catch by the station too and takes 7 mins, so very convenient. The only downside I would say it’s that it’s not made clear that the outdoor pool is only accessible with a spa pass, so it’s worth booking a spa-access room. Otherwise they will offer to upgrade you for 81 euros per night, or buy a 3 hr spa pass for 35 euro, but when we tried that they were fully booked. It’s cheaper to do it when booking on Expedia etc. The indoor spa areas and beautiful and very relaxing. Really great hotel but could do better communicating the outdoor pool access when booking.

Well placed. Unfortunately the dining room wasn’t open on any of the three nights we were there . Obviously they are promoting the Spa above anything else. A little surprised none of the reception staff spoke English. Room comfortable.

Nice place to stay in Aix-les-Bains, convenient location

Really lovely stay the only thing that was poor was the Hotels.com booking app, it wasn't clear that we wouldn't be able to use certain parts of the spa including the children's area. Staff were friendly at the hotel. Superb location!

Check in was a total mess, it was sorted eventually but with much of the initial Bland being placed on us, that wasn’t the case. Bureaucratic entry time-based system for breakfast … 08:00 slot and there was 3 other people in the room. I would not stay here again. Very poor staff, often absent from the front desk. The property was overheated, at least the window opened because it was impossible to chill the room. I had booked for three people, every had to registered and provide a credit card.

A nice hotel

Room was not a “suite” other than being bit. 5th floor needs major maintenance and housekeeping standards are very poor.

Great for kids. Rooms new and clean. Staff extremely good. Great location. Just be aware there is renovation right now but it didn’t bother us as it was only noisy when we were out in the day.

This is a lovely hotel, spacious and comfortable. I had a standard room and it was quite big if a little spartan. The toilet is separate from the bathroom which makes it a bit small when the door is shut. Don’t know why, but lots of hotels think a big shallow oblong basin looks good. It might look good but they are not useable and waste a lot of water.

Clean and spacious hotel. Comfortable bed and walking distance to Lake Bauge.

Very good. I recommend. If they would have a weighing machine to borrow it would be perfect.

Great location, very clean. The only issue is Air Con it does not work in any room although the option is within the thermostat. We look forward to returning.