Needs a good revamp.

Beautiful place, great staff only happy to help, huge thanks to the catering team whom assisted with a dietry need, the place is well maintained although could definitely do with a lick of paint a bit of maintenance in places and a spruice up in places but that did not have any affect on the stunning place i for one will be booking once again when in the vacinity again

Excellent food, very clean bedrooms and wonderfully helpful staff.

Great venue, lovely historic building. My room was lovely. Staff very nice. Nothing was too much trouble. Loved meals. Lovely restaurant. Lots of choice. Spa was great. Will definitely be back.

Lovely hotel, loved my room. Spa was great. Very nice staff. Nothing was too much trouble. Great meals. I will definitely be back.

The room was cold. Was told by reception the heating came in at 6pm.it didn't. The bed was hard. The pillows were also hard and too thick so you got a crick in your neck. There were hairs on the tiles in the bathroom which was also very dusty. The extractor fan fan didn't work and there were only a couple of pkug sockets. The plus side was the a tassimo machine and a fridge in the room.

It is such a beautiful building, just so dated and tired inside

Friendly staff and lovely setting but clearly seen better days.

Although reflected by the price, my room and bathroom were tired, the mattress had no springs left, the floorboards from the room above were noisy. Dinner was a school dining room buffet, basic but edible. The night I got was at the bottom end of the price range for this hotel, I wouldn’t willingly pay more…

Lovely buildings, quiet and comfortable. Great value for money

Beautiful building, some nice communal area, our room was clean but needed attention. Shower so small husband 6”2 was unable to stand under the shower head. Hotel far too busy to cope with people for breakfast and food at tea time was average

Just looks a little ‘tired’

Was good but the room service was terrible

Very good experience. Clean and nice traditional place. Helpful staff.

Clean room, pool excellent.

Our original room was quite small and tired looking and the bathroom wasn't in a great condition. Thankfully we were moved and the 2nd room was lovely.

Very picturesque and nice pool very easy acess Rooms a little noisy

Room ok, but could do with a good upgrade. Ok for one night.

Easy check in. Room had nice period features, comfortable beds, good sized room Spa facilities good

We 3 nights away and wanted somewhere with a pool and breakfast. This place looked nice and at £92 a night seemed fairly cheap. The pool was an extra £5pp per day and it was in the T&Cs of the booking (Nobody reads the T&Cs), we just felt as if we were being ripped off. The problem with having a cheap price point was that it attracts some of the wrong kind of people and there were two lads sat in the second reception area (below the snooker table (that was ripped and had no rests)), who put the TV on too loud, sat with no shirts on and smoking in the doorway. The manager and staff member who dealt with me when I was complaining about the charge for the pool were not rude, but not helpful or polite. The breakfast was OK. The food on our arrival night was expensive and the portions were small and quality was OK. We stayed during the heatwave and their was no aircon and despite the room having a fan and we took our own, but the room was just too hot all night. The surrounding area was picturesque, but lacked amenities. Overall, we wouldn't stay here again.