Overall Ratings & Reviews HomeTowne Studios & Suites by Red Roof Charlotte - Concord

I really enjoy staying at this property,. Doesn’t have a lot of added amenities but very clean the staff is very cooperative. Then there is also the fact that it’s close to everything and it’s right off the highway. For the price and location it’s actually a hidden gem, not gonna find anything better for the price location and overall service.

The property was disgusting and dirty

The other people in the rooms are very noisy and inconsiderate. Also people live there so babies always crying not much sleep or quiet

The halls had a smell to it and also the room

Normal

There was nothing i liked about this place How is this considered a suite that has a stove, but nothing in the room? No utensils, glasses, paper towels. Nothing! Sheets were dirty, washcloth had food particles on it. Outlet sparked when i plugged my charger in it. Ants were also on the bed. Disgusting!

This is s clean but stark property. Kitchens but no utensils, pots, pans, anything really except hand soap and towels. No shampoo or coffee or coffee makers. Nothing. Reminded me of a Woodspring Suites. Where I won't be staying again either.

Bugs just kept appearing. Left before my checkout day.

My family isn’t picky. I would like point out that pots and pans were not available for kitchen and upon arrival there was a dying roach in the corner of the room. At least it was dying so there is that.

Very decent for a stay

Terrible. Wouldn’t switch room to a better one that I know they have .gave me the options of the two most nastiest rooms

Old

This facility was old & well worn! Biggest complaint was a very dirty floor which the staff couldn't seem to get clean but I had no problem when I used one of their hand towels. We slept well & I was glad to have a little kitchen which I used several times during our stay. FYI, you must bring your own dishes, pots & pans, etc. They charge a hefty deposit which I had to call them to get it back. Positive! I left a "pitcher" in the cabinet as I was met at the door at checkout time & hurried out. ( A first). They did hold on to the pitcher until I could make arrangements for it to be picked up by a friend in the area.

Put me in a room right next to the entry, too much noise the whole night!

Overall great place to stay when attending the Coke Cola 600. Wish the beds were a little softer but definitely would and will stay again

Staff was very friendly , great location

There was small bits of trash on the floors, there some dried black substance on the wall above the bathroom sink, the grab bar was missing from the shower (leaving two holes in the shower that water gets into and is probably causing mold to grow) and the air conditioner only worked sporadically. Also, the under lining on the chair was just hanging. I realize this an older property and was inexpensive, but should be in a little better condition. The front desk clerk at check in was polite and efficient. I am glad that I didn’t spend a lot of time in the room. I should have taken pictures, but really didn’t think about it.

Amanda was great. Very helpful and efficient. She was greatly appreciated.

After walking past all the do not smoke signs on the doors, the entire hotel smelled like cigarette smoke. The walls were yellow with nicotine, there were bugs in the shower, the floors were sticky, the matress was unbearable, and everything was so loud outside our room. Not to mention the AC quit working halfway through the night and it all became hot and humid. I've never stayed somewhere so bad and if we had another option for the one night, we would have done it. Not sure who slashed the curtain but our ladybug friend seemed to be enjoying herself.

It was not at all what we expected