Thatchers, BW Signature Collection

Explore Thatchers, BW Signature Collection
7.6
Pleasant
From 765 reviews
Cleanliness

7.8

Room Comfort

7.6

Location

7.8

Service and Facilites

8.2

Traveller Reviews Thatchers, BW Signature Collection

Number of reviews per page
20
40
Top reviews
John
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Property probably about 1910 to 1920. Very good condition. Looks and feels well maintained. Staff excellent. Very friendly. Food very good although Chicken Parmesan at dinner far too big a portion. Loved our stay. We will go back. John and Felicity Allen. We loved the hotel
MRS C
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Unfortunately put in a room with other rooms being refurbished. Arrived after 4hour journey needed to rest but consistent banging and drilling which did not stop until just before 6pm although notice said work being done between 9 -5 pm. We seemed to be the only ones occupying a room in this section of hotel wasn’t told when we booked. Not one to make a fuss but felt like the poor relations!
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John
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Excellent hotel, staff and facilities and would highly recommend this hotel. Well done to all.
Verified traveler
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Nice property with spacious pub and garden outside the dinning area. The kitchen supplies meal and I think the price is fair with the qualities. We had dined in hotel restaurant for two nights.
James
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

We, my son and grandson, had a lovely evening and stay, meal and service was great, friendly staff. Family room was excellent, very spacious and comfy beds.
John
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Beautiful location and the Hotel was well run with friendly staff and in very good condition clean and large rooms. It was great value for money with a spacious Bar and Dining area with a well kept garden for sitting outside. Station close by and only a short trip to the beautiful Guilford
Stuart
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Nice hotel
Vanessa
icon-Leisure
Leisure
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Both the Hotel and restaurant were very nice. The room was clean and beds were comfy but I personally didn’t like the pillows and the carpet was threadbare in places.. some of the furniture and bathroom fittings had seen better days so definitely not top marks. Restaurant and bar were great and the food was excellent. Parking was easy so that was a bonus.
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Anne
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Comfortable room cleanliness excellent although we had a chipped bathroom sink the plumbing was noisy . The cooked breakfast was good. The selection of fruit was limited and no brown bread or rolls . We were offered a room change but as we had settled into our room and it was late we decided not to move. I think the room should have been checked prior to our arrival.
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Denise
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Perfect stay after a night at the Opera at West Horsley Place - would use again.
Shirley
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

It was a very good hotel . All the staff that we came across were very, very helpful cannot fault this hotel
Daira Agustina
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Beautiful is a short word to describe the hotel. We really loved it, a little far from the city (40min by train) but it's totally worth it. In fact, it is the perfect opportunity to get to know the "non-tourist" part of the city. We would definitely return!
Kelly
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Room was spacious and had all the essentials needed. Especially grateful for the fan this weekend as it’s been warm. Would have liked to have been able to open the windows wider but understand they are restricted for safety reasons. Bed was very comfortable had 2 great nights sleep. Food was lovely, we had breakfast included all very fresh and lovely quality. Prawn risotto was amazing! Hotel is beautiful inside and outside. All members of staff polite and lovely. I would stay again.
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Julian
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

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Nigel
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

A very friendly and welcoming check-in. Room was a nice size and clean. All the staff were attentive and the food was very nice as well.
Oscar
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Went for a wedding. Lovely setting and food was very nice.
Rebecca
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Greeted warmly upon arrival. Room was in good condition however the free WiFi did not reach our room and neither my husband or I could access it. Added to this there was no phone signal on O2 and only one bar on 3 this did cause us some problems as we needed to keep in touch with our autistic daughter and were unable to. Please don’t advertise free WiFi for the rooms if it doesn’t reach them. We had breakfast the next morning. Service was good but very slow. Waited over half an hour for scrambled eggs on toast. In summary a reasonable stay but if you are in room 110 you won’t be able to use WiFi.
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Rachel
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

A beautiful building in a stunning village. The staff were amazing, very friendly and accommodating. The room was immaculate and well equipped. The beds were very comfortable and the bathroom was fantastic. The bar was wonderful and the food was to die for. I highly recommend Thatchers and will definitely be back again in the future. THANK YOU ALL From Rachel and Scott
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Wayne
icon-Business
Business
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Nice views and rooms - good quality food
Martin
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Would’ve liked a bottle of water in the room and a biscuit to go with the coffee sachet. A glass in the bathroom would be nice too.
Number of reviews per page
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40