The property was very clean. Staff was nice. I loved at it. It Beach access 2 pools, the food was very good. No complaints

Location was the only good thing. Service was horrible!!!!

Loved everything about it except that you cannot reserve tables for meals, so everything had a huge line and the average weight for a table was an hour and a half.

Perfect

It's a beach resort so that was convenient. However, the property is very dated and old! The food is good but no main buffet so we had to go join wait list for any meal including breakfast which was inconvenient at all especially with kids.

I liked the very spacious room with kitchen facilities and cleanliness. I also liked the complimentary lunch. I liked that the hotel was on the beach, however there were no lounge chairs on the beach like the neighboring estancia and Arco hotels. I don’t know why and I forgot to inquire. The pictures of the del parmar hotel shows beach lounge chairs but in actual fact, there were none. We just sat on the sand with towels. And we were not allowed to sit on estancia or arco’s beach chairs, even though they are part of the villa group.

Great place to stay

Great trip

Rooms and property were clean, well-maintained, and updated. Staff was very friendly and helpful. Any room requests or otherwise were handled very timely!

High pressure time share resort. Food was pretty good. Room was nice. Kids everywhere so if you not looking for that beware: Great location.

Very nice resort, great staff had a great time I would definitely recommend

The property was excellent! It has a great view!!

There are a good number of restaur

The property was great. Clean. Friendly. My concierge and his boss were very helpful. Good food. I would stay at the resort again. I went with my two son’s and we all felt safe. Their shuttle picked us up at the airport with a fee but it was great. The company they contract with for private transportation also made me feel safe. For all going using their debit or credit card know that all places charge a different service fee for the money exchange. They would tell me how much something was in pesos and I would ask them to tell how much that would convert to in dollars. They always charged between 5-8 dollar difference from what the actual money exchange would be. But then not sure if them or your card you’re using charged a separate fee. My fee’s ran from as low as 30 cents to 10 dollars.

This hotel is gorgeous and really clean in all areas. We had a party or 8 and booked 4 rooms the views were all amazing. The staff is so attentive and kind. Shout out to Tomasa who's got us checked in she was very informative and nice our room view was great!

Beautiful hotel , they should make a larger pool . Pool s are small compared to the masssive size of hotel . Not enough outdoor seating by pool . Elevators were not working and when they finally got them up and running it would take 15 min to get on one .

We loved this trip! Our favorite hotel we’ve had in Mexico in a few years! The food was excellent! We also ate at the other Villa property and it was also excellent! We opted for not all-inclusive so we cooked dinner in our room. The pans were all brand new and also had extra tupperwares for food storage! Walmart is very close so we stocked up on food and water. The room was comfy and AC worked well!

They only give you ONE coffee set up for no matter how many days you stay ( normally housekeeping would replenish daily , or at least bring you more if you asked for it ) they have “free coffee” in the lobby from 6:00-7:00 am but if it runs out before 7:00 they refuse to make more. I was very disappointed in this issue , as it seems like for the amount of money you spend there, coffee in the room would be a very simple way to accommodate visitors. Their staff was VERY unpleasant to us from check in to check out . The property was nice though

Hospitality was excellent!!

Great service n location