This is not a 4-star hotel and should not be rated as such on Hotels.com. My room looked nothing like the photos the hotel advertises on websites. I was relegated to the back end of the hotel. While the room was clean and had a very comfortable bed, the bathroom reeked of sewage and mould. The walls are also paper thin, so you hear everything going on in the rooms around you. The staff is mediocre in terms of help and friendliness, probably because they appear to be short staffed at the check-in counter. That being said, the hotel sits in an excellent location - an easy walk to Sultanahmet Square and the Grand Bazaar.