Overall Ratings & Reviews ibis Hamburg St Pauli Messe

On the first night, it was pouring with rain, it was late and i was hungry. I thought oh this is a red Ibis they must do some sort of food. I asked the guy on reception. Any food mate? No nothing was the reply. Following morning i go down for breakfast, new person on reception. I ask about public transport and right behind the receptionists head is a sign saying pizza's for sale, cooked to order. Angry didn't cover it! Other than that, not a bad hotel. It's an Ibis so you know what you're getting

Ideal location, typical efficient ibis. Good breakfast

The hotel was okay, but my room (228) had a smell of eggs or sewer gas or something. It was unpleasant to walk into, but got used to it. Otherwise, it’s a fine hotel.

It was fine. It did the job. Everything thing was just as expected and staff were friendly and helpful

Tried canceling my reservation months in advance, manager refused because it was a non refundable booking. Enjoy your 1 star review. Terrible customer service.

We had two rooms on the 5th floor and both of our bathrooms smelled terrible. Must be a pipe problem. Carpet was old and stained. You get what you pay for. Definity a budget hotel. If this doesn't bother you, the location is great . Close to U-Bahn, Reeperbahn, harbor, Dom. We chose it for the location. Not sure if we want to return to this hotel.

A second towel would have been nice

Bangin location for Reeperbahn festival

Overall nice hotel, comfortable, parking next to hotel, and if you come with car you get a discount for parking. Enjoyed breakfast. Didn't liked WC- shower capsule that is very small and shower had problem draining water.

We stayed for 2 nights. We were disappointed that the room wasn’t cleaned or beds made after the first night. The toilet smelled of urine and there are no tea and coffee making facilities.

I thought this was a very decent hotel for the price. Nothing fancy but a good sized room in good condition and very clean and comfortable. Location is great if you want to be close to the Reeperbahn party district, and it's right by the St Pauli U-bahn station too. I'd happily stay here again

I booked this room for my parents and my 12 year old nephew! When they arrived they only had a double bed. When they went to ask at reception for an additional bed as we had booked it online with the extra bed they said they did not have one and that my parents and 12 year old nephew had to share a bed. I find this highly unprofessional, and resulted in us having a terrible sleep after a 15 hour drive from England. When booking online and requesting such amenities if they are not available we should have been told at the time of booking, however not once did we get told prior to our arrival. The double bed was hardly big enough for two people let alone having to put a 12 year old on the bed too. I would not be recommending this hotel to anyone, and will also be forwarding this email onto the customer service for the hotel.

The room was warm due to ac not running due to off site control. Terrible

Ease of access for trains, walking,dining out on the Reeperbahn and all activities!

Hi

Not flexible.

Everything was fine

decent hotel in a great location for the Reeperbahn. can't fault it for the price very clean and comfortable i would certainly stay there again

Really an excellent hotel. I had some special transportation requests in mid night. Got a professional and caring service by Mr. Chitin which was way and above expectations, like from a family member. Keep up the good job !!

Close to metro, friendly staff - well equipped room