Great place, friendly staff, love the included amenities! Definitely will stay in another ARTIEM unit.

this room was fantastic staff were superb not to far in uber to center plus also was the free snacks and juice and beer with be returning in the future

The staff was very welcoming, friendly, and professional. The room was clean and very comfortable.

Staff were fantastic and helpful, facilities were great

Great hotel except for noise between rooms

Brilliant staff, the snacks area near reception was superb great to relax after a day in the city. Whilst a little out of the city the cost and value make up for it.

Room was perfect. Staff nice. The free drinks/food at the lobby a lovely touch.

Definitely beyond my expectations.

Everything in this hotel is outstanding except the parking which is difficult everywhere in Madrid.

Very friendly member of staff on the front desk. Wifi works well. Room is spacious and was surprised there were free bottles of beer and fanta along with some snack bits like popcorn and pastries. Thanks

The standard of the hotel, staff and definitely the little extras of food and drink - can confidently say it's the best hotel we've stayed at! (and we stayed in some amazing places in many countries)

I don’t even know where to begin — ARTIEM Madrid Hotel completely blew me away. Staying there felt so perfect that I honestly didn’t want to leave… I wanted to live there. Everything was absolutely on point. The room was spotless, the blankets smelled amazing, and even the pillows were unbelievably comfortable. You can tell they pay attention to every detail. The staff was exceptional — friendly, helpful, and genuinely welcoming. They made my stay feel extra special. I would definitely come back without a doubt. Thank you, ARTIEM Madrid, for everything. You made my trip unforgettable.

Really welcoming, comfortable room, great selection for breakfast/dietary restrictions. Bus stop across the road from the hotel takes you into the centre. Overall a great stay, would recommend.

Loved the free snacks including craft local beer! Super nice staff as well.

Wonderful amenities and welcoming staff.

Great customer service from check in and out, and breakfast. The rooms are clean and quiet. Would definitely stay again.

Clean, friendly, great facilities. Free snacks and drinks. Good public transport links. Highly recommended.

Really nice place and spacious/comfortable room

Unfortunately, the room condition fell well below basic standards: Hair in the bed upon arrival Bugs observed in the room Shower broken, I almost slipped and fell Air conditioner was inoperable making it hot and uncomfortable Waiting here back to see if there is going to be any compensation from the merchant.

El personal encantador y siempre muy dispuesto. Habitación de buen tamaño, limpia. La ducha cómoda y segura ya que la textura del piso es a prueba de resbalones algo básico pero no necesariamente común. La botella de agua de bienvenida la puedes rellenar del grifo; es totalmente pot¡able. Lo más que me llamó agradablemente la atención es el concepto de eliminar mini bar y room service y sustituirlo por un área colectiva donde puedes disponer de variadas meriendas, bebidas (incluyendo vinos y cervezas) las 24 hrs. excepto durante el tiempo del desayuno que obviamente es más limitado el ofrecimiento. No paso juicio sobre el desayuno ya siempre fuimos a las afueras. El hotel queda en un área residencial muy agradable y tranquila perfecto para ir bajando motores luego de un recorrido de veintitantos días por el norte de España. Los taxis al centro van de los 13 a 17€ dependiendo cuán complicado esté el tránsito.