Overall Ratings & Reviews Hotel Suites Villasol

I didn't have air conditioning and they tricked me into thinking they were going to fix it, but they didn't fix anything

Convenient hotel for its value for money.

Muy cómodo como siempre. Lugar ideal para toda la familia

This place was very beautiful. Quiet and mangos for days lol. They cleaned the pool every day. The staff were nice.

I like the beach club. I didn't like that the wifi went out for half the day, but this isn't the hotels fault, it was a their provider's fault

Hotel limpio , personal amable . No me gustó que no hay elevador y me dieron habitación. Tercer piso

The hotel staff was very friendly and attentive, which made our stay more pleasant. However, the comfort of the rooms left much to be desired. The mattresses were too soft and saggy, making it difficult to get a good night’s sleep, and the pillows were extremely hard. Additionally, the water pressure in the shower was insufficient, making it difficult to bathe. If these aspects were improved, the hotel experience would be much better.

The service staff at front desk, restaurant, and bar was bery responsive.

Great Service

Jej

Good breakfast excellent lobby service

Do not I repeat do not stay at this hotel the room was infested with ants. The plumbing was nasty. Everything about this hotel was terrible. !!! Don't take my word for it and find out for yourself

The staff at this hotel definitely went out of their way to make sure I had a good time especially a gentleman name Renato ! The housekeeping staff were excellent and always making sure you didn't need anything cleaned or any towels !

The staff was very friendly. This is an older property with lots of pretty trees and foliage .The pool area was very pretty and well maintained. There is no hot water in the shower !! Although we had a 2 bedroom w kitchenette, the stove is locked except for rentals of one month or more.There is no coffee pot or means to make coffee. you must buy coffee at the restaurant on site. The location itself is not convenient or near anything except the airport. There is a small beach about 5 blocks away that you can walk to. You pay 50 pesos to access it through another hotel . it is a short, steep path to the beach past another hotel that might be abandoned ecxept for the pool. The villasol has a beach club somewhere. But it was 1000 pesos per person per day. That seemed like alot so we passed on that option. We considered returning to this hotel on our way back from Bahia de Tungalunda but ended up staying in Zicatela- a ton of great restaruants and little shops everywhere.. If you have just a one night layover and don't intend to go sightsee. This hotel is fine.

There were no perks by staying in this vip property it was really bad, when greeted I was informed the beach club which is walking down a HUGE hill was not included and it was a 20 minute walk, I would never stay here again not near anything.

Todos han sido muy amables y serviciales, nos gusta hospedarnos en VillaSol; está muy cerca del aeropuerto.

This was our third stay in 12 months. The hotel is perfect to relax. The staff are excellent. The reception staff were very welcoming with an excellent demeanour. Even though English is not their primary language they tried their best to.help you. The restaurant staff were very good , Renato at the breakfast and the mid day bar was amazing and he speaks excellent English and helped us with a billing problem. Emilio in the night bar and restaurant was a true gentleman however he does not speak English but with our ability to speak and understand Spanish,,,somewhat !!! we managed. Do yourself a favour and if you are going to Puerto Escondido stay here you will not be disappointed. We certainly were not and will be back soon

El personal es sumamente amable y servicial. Las habitaciones están sumamente reducidas. Las camas muy pequeñas. En lo personal si regreso a Puerto Escondido buscaría otras opciones. Tienes que pagar 2,000 pesos por persona diarios adicional a lo que pagaste por tu habitación, si quieres usar camastros, sombrillas, alberca y demás servicios en el área que está frente a la playa. El restaurante es caro, lento y las porciones sumamente limitadas.

Friendly staff

I loved being able to get a lounge by the pool. Disappointed that our kitchen had no cutlery, dishes ,pots n pans, or dish soap or cloths. Also hot plate not activated unless we paid another 500 Pesos per day. So we could do no cooking. Also coffee machine was great but no cups or a few pods for our first morning before able to buy