Overall Ratings & Reviews Hôtel Mercure Lille Centre Vieux-Lille

Really enjoyed our stay here - the room was very comfortable - not overly big, but that's Europe. Staff was helpful, breakfast was very good, and the location is excellent.

Comfortable, clean hotel in walking distance of old town, Xmas markets, shops, museums etc and with several nice restaurants nearby. Room good but could do with more clothes storage e.g. drawers. Staff on reception very helpful and pleasant. Breakfast OK but was very crowded one day; we had to wait and not at the time the hotel says will be busy. If travelling Eurostar you can just about walk it to hotel with light luggage but it’s really a taxi.

The best meal I enjoyed during my two weeks in Europe was less than two blocks away!

The family mezzanine room layout was cramped if you have older children. It would have been a struggle if staying for more than 1 night. Also the bathroom was very small with the toilet separate. Excellent location right in the heart of the old town.

The service was excellent and the hotel is located just on the edge of the touristy part of Lille and in walking distance from everything including the two trainstations. It's quiet and convenient. Again the service splendid. But the hotel is showing age, and the price for the rooms was really outrageous given that they are not much above one could get in a well run hotel ibis. The breakfast buffet was meh. You are better off going to one of the many cute little places in the area.

The property had a musty smell throughout which was not pleasant. Facilities were poor given the apparent 4 star rating I.e. no bar or restaurant on site. It was difficult to find and access to the underground car park was also unclear and not as it should be.

Everything was fine

Hotel is getting old, but it's clean and comfortable. Location of the hotel is great, 50 metres far from restaurants, and a few hundred metres from old down town.

We loved the location of this hotel, close to the old town and within walking distance of Lille International station. The staff were very helpful, allowing us to check in early and letting us leave our baggage after checking out. Some of the public areas and landing were a little tired, the decor of the room was a little tired, but we had a very comfortable stay and it was great value for money.

We chose the hotel based on it's location and it having parking available. However, when we arrived the garage was full and we were told to use public parking, not too far away, but it would have been awkward if we had a lot of luggage.

Great hotel, great location & great staff … I especially liked Corentin at the front desk who went out of his way to be helpful.

Stayed with family for one night in a duplex room. Cute. Small but enough space for 4

Very well located hotel in the old city. Close to many restaurants, shops and sightseeing.

Excellent location. Would stay here again when in Lille. Stairwell could use some cleaning but overall we had an exceptional stay here.

The hotel is in a perfect location in the city center, with good isolation of the windows so there is no noise inside the room, breakfast is having enough choice and coffee is good.

Great location, in the middle of the old town, walking distance to everywhere, lovely restaurants round corner - friendly staff. Would stay again!

Wonderful kind staff, the hotel is centrally located. Quite dated, simple and basic hotel and very noisy.

The location was excellent and the room was good, despite having an unusual layout. The parking garage was convenient. The reception staff were very helpful, particularly Ilham who was fantastic with our kids.

Very pleasant, friendly helpful staff.

A really nice hotel near the centre of Lille. Bed was fine and while the bathroom was small, it was quite OK for me. Location was excellent as it was really close to the centre and at the same time not noisy.