The Empire Hotel & Spa

Explore The Empire Hotel & Spa
9.2
Exceptional
From 578 reviews
Cleanliness

9.4

Room Comfort

9.2

Location

9.6

Service and Facilites

9.4

Traveller Reviews The Empire Hotel & Spa

Number of reviews per page
20
40
Top reviews
David
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Excellent hotel, staff and spa sevices
Michael
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Easy parking.Excellent bar.Comfortable sitting rooms.Good pool and gym.
Kathryn
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Our second visit to The Empire Hotel & Spa and it was as wonderful as ever! We had another lovely warm welcome and another beautiful room. Everything was perfect and made for a lovely relaxing break, swimming in the pool every day (sometimes twice!), enjoying a fabulous breakfast (the porridge is heavenly) and just everything about the place - we'll be back again next year or sooner if we can. Big thank you to all the lovely staff.
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Geoffrey
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Excellent hotel, staff great rooms spotless facilities and food all good. Stop messing around with your phone and go!
MICHAEL
icon-with Partner
with Partner
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

A pleasant stay, with easy access to Llandudno town and beach. The pool area was nice, but it was a pity that the jacuzzi area was connected to the swimming pool and consequently cooler than normal.
Jim
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Had a great stay. All communal areas comfortable with plenty of space to relax. All staff members courteous and polite. Large & spacious room and spotlessly clean. We will definitely be returning guests. Thank you
Michael
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Staff brilliant, minor but bath towels & dressing gowns way too small. Lovely ambience, gym and pool.
Sandra
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Everything
Louise
icon-with Partner
with Partner
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Such a lovely hotel, full of charm and character. It’s clear all staff take pride in their jobs as the place was spotless and they were all really friendly and helpful.
Andrew Stuart
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

We had a good stay at the empire We have been promising our selfs to stay there for ages and it was better than expected The staff where great and the meals where great Will be going again soon
Kenneth
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Room was excellent with good views, staff are a credit to the establishment
William
icon-with Partner
with Partner
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Fabulous stay, staff are very attentive and pleasant. Spa was lovely and Jackie the masseuse was amazing! 100% recommend to anyone! Thank you for a lovely experience 😊
Duncan
icon-Leisure
Leisure
8.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Staff were good,room was spotless, pool, gym and sauna were fantastic.
Stephen
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Staff were very friendly and helpful.
D
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

The room was spotless and the staff were very pleasant and helpful. The staff on reception were particularly helpful. We were disappointed that the evening meal menu was a fixed price 4 course meal, with no a la carte options. The food was lovely but we really didn’t want a four course meal.
Marjorie
8.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

We were very pleased with our stay at Empire Hotel, all facilities were good
Sue
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Llandudno is like being home
Nicola
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Perfect location, clean, large lounge and restaurant area's both welcoming, decorated and furnished well. Food was a very high standard. The water in indoor pool could have been warmer but all on all we had a very nice stay.
Deborah
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Hotel lovely though showing signs of age . Could do with a face lift . I booked a manicure but only had a few colours and could not do french polish which was why o booked it in the first place so was very disappointed. Staff friendly and bed extremely comfortable
Gaynor
icon-with Partner
with Partner
10.0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

My Mum and Dad have had an absolute amazing time.. Everything was completely wonderful! Myself and my siblings booked my Mum and Dad in for their special anniversary, and they couldn't fault a thing. They sincerely loved every single moment. My Mum said they will definitely be returning.. The staff can't do enough to help,so friendly and helpful,every single member. The room was simply beautiful,the food was outstanding. We are all so happy that you have all contributed to make this so very special. Thank You to you all..
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Number of reviews per page
20
40