We had a wonderful experience at the hotel, and a big part of that was thanks to Henry at reception. From the moment we arrived, he was welcoming, professional, and genuinely friendly. He kindly arranged an early check-in for us, which was greatly appreciated after our journey, and he made sure we were given a fantastic room. Henry went above and beyond to make us feel comfortable and valued as guests. His positive attitude, excellent customer service, and attention to detail really stood out and helped make our stay even more enjoyable. He is a real credit to the hotel, and we would like to thank him for making our visit so pleasant. Highly recommended, and we hope the hotel recognises what an outstanding member of staff Henry is.

HIGHLY recommend staying here. Got a Jet2 package holiday for a great price. On arrival we were upgraded for free to a room that was facing the beach 🏖️ Rooms are lovely, modern and clean. Lovely shower and beds. Great location to the beach, restaurants, and there's free shuttle bus to Siam Park right outside. Really lovely stay ☺️

Great check in, easy, comfortable rooms with daily cleaning, bed and towel changes. Cold food on arrival waiting in our room(not my taste but a special touch) I’ve been here before and loved it but since the renovation, it’s very pretty and a lot has gone into it. Every day different activities to do around the pool, decorated our own tote bags and made glass necklaces!! It’s amazing. Only thing is it’s hard to get a subbed as people reserve them, go out and don’t use them when others can. Perfect hotel. Also forgot the day we checked out and the hotel staff were so lovely about everything(I was very stressed and looked a mess) and they really took care of me. Dinner was different everyday which made it easier for picky eaters like me, pasta everyday which was great! Will be coming back next year, sad they’ve gotten rid of their trinket shop in the basement but have an added a food shop in which is good. Great atmosphere, thank you for making my holiday special.

The room was larger than expected (sea view side). The breakfast was literally the same every day and the selection was not very extensive. The pool was fine. In terms of location, it’s a 5–10 minute walk to the boulevard, which is very manageable, and there is also a supermarket nearby. Three stars for service — here’s why: we had to leave the room at 11:00 AM, and according to reception, a late check-out was absolutely not possible, even for an extra charge. (We were leaving late in the afternoon, so that would have been nice.) To still make use of our afternoon, we went swimming at the beach and asked reception if there was somewhere we could shower afterwards. There was, but it was in an extremely filthy toilet area with an extra shower installed with no ventilation. There was no space to put your belongings down (except on the wet floor next to the urinoirs), and the door didn’t even have a lock. In short, it’s a decent hotel, but the moment you check out, the friendliness immediately stops and you basically get treated like you can get lost. It’s a shame our stay had to end like this.

The hotel is very clean and modern, the staff were very helpful and friendly. Good variety of food, the beach is a short walk from the hotel. Check out is at 12, but we paid for late checkout, which was easily sorted out by with the help of amazing reception staff. Thanks for lovely holiday