The Chamberlain Hotel

Explore The Chamberlain Hotel
9.0
Exceptional
From 1,000 reviews
Cleanliness

9.2

Room Comfort

9.0

Service and Facilites

9.0

Traveller Reviews The Chamberlain Hotel

Number of reviews per page
20
40
Top reviews
Mr Colin
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Recently refurbished looking good. Very comfortable. Good breakfast.
Madelyne
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Business
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

This is the sort of hotel where I really would like to give it 9/10. It's as close to perfect as I have found in London below a premium price point. It's really well situated, close to two tube stations and I could get to my office in Soho in just over 30 minutes. The bed was super comfortable and the sound insulation was excellent. The service was really good. One of the days my wife didn't leave the room until after midday and the room was still made up for us on our return. Normally I really don't like it when I'm forced to take a breakfast inclusive rate (I couldn't get a room only rate) and I'm generally happy to pick up a croissant on the way to work. But the breakfast here is simply the best compulsory breakfast I have ever had in London. It was superb and the service was excellent. Only minor gripes stop me giving The Chamberlain 5 stars. First, there were only 4 coathangers in the wardrobe and the clips that held them on the rail were plastic and falling to pieces, meaning that it was difficult to keep the hangers on the rail. The lighting in the bathroom was just awful for putting on your makeup and there was no alternative in the room. There is a light over the mirror but it is very dim and doesn't have it's own switch so you can't switch the very bright overhead light off. And the shower is great except that the temperature was inconsistent, which was annoying. But I would absolutely come here again.
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Simon
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Staff were great, lovely rooms, comfy bed and a fantastic breakfast in the morning.. What more could you want 👌
Kaley
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Leisure
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The room was clean and the beds were comfy. Location is okay. The shower was inconsistent (changing between hot and cold every few seconds) and there was not clear instructions for checking out in the early hours of the morning. Overall I would recommend.
Amanda
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Leisure with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Extremely comfortable bed , room and bathroom spotless , excellent breakfast . However , lack of reception facilities after 11pm so problem with television - WiFi would not connect therefore none of the apps available , reported , but unable to resolve .
Mark
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Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Excellent location which I recommend. The bed was a little hard, but that is just our preference. Very nice area and walkable to everything.
Ben
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Excellent stay here. Staff were very friendly and helpful. Breakfast was excellent.
Jayne
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Good choice of breakfast items , comfortable rooms and friendly staff
Stuart
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Good service. Very comfortable bed.
Christopher
icon-Business
Business
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Would return! Very impressed with our stay; positive interactions with staff and rooms are decent- nice decor. Breakfast was nice and I’m happy with the amenities in the room - coffee maker and seating area. Only improvements would be the size of bed, too small for 2 people really - must have been a double! And water temperature was a bit funny, warm then scolding throughout shower. Issue with kettle too - previous guest or cleaner had left it on with no water, so it was getting hot, then ticking loudly and continuously did that every 30 mins throughout the first night. The next night, decided to investigate and realised - could have been very dangerous! Thank goodness it was recognising the temp and switching itself on and off. We did mention this at reception, but she didn’t get it.
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Helen
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Leisure with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Nice hotel have stayed at before .. this time went for a room with balcony as a special birthday occasion but not sure I would again, the balcony is very very creaky .. did not feel that safe and the corridors on floor 5 were a bit tatty, also rubbish left in the lift ? Breakfast this time was also a bit average
Rhona
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Breakfast was a bit shambolic, not enough food out for the number of guests so staff were stretched although very good at doing their best. Perhaps a larger buffet area for the size of dining room is needed.
Scott
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Lovely staff but some of the buffet breakfast items ran out. Great cooked options available. Weekend breakfast time is very busy. Lovely clean comfortable room.
Dan
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Business
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

I stay in the city quite a bit, this was my first time at this hotel, it’s great quality for the price.
Sandra
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

All the staff were very polite and helpful, always a smile and anticipated your needs, really impressed!
Peter
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Friends and Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Lovely hotel. Decorated to a high standard and recently refurbished. Rooms had complimentary water tea, hot chocolate sachets and coffee machine and biscuits. Fridge and safe. The bed was so big and comfy and slept like a log. Beautiful bathroom with double shower and shower gel shampoo and conditioner. Hotel staff were kind, and made our stay enjoyable. Lovely bar and fabulous breakfast with a choice of menu items fresh fruit cereal pastries and unlimited tea and coffee. Would highly recommend this hotel as it is in a really good location and near train stations and landmarks. We will be back again.
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Joy
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Very comfortable rooms ,still very fresh after refrb..great breakfast options.Our room was a bit hot and windows didn't open so rather stuffy. We had the same room aslast time and it has the same problems...have had other rooms here which are far nicer
Michael
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Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great from beginning to end - friendly, efficient, clean, quality, tasteful…we’ll be back! ps and the bed was amazing! Bliss.
Simon
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Nice hotel in a good area. Good bed and shower
Hailie
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Easy check-in and the restaurant is a nice touch!
Number of reviews per page
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