Overall Ratings & Reviews Holiday Inn Express CROCKETT by IHG, an IHG Hotel

Very clean hotel

Staff was very nice, Hotel overall was good.

Room was clean and bed was comfortable. There was a weird smell almist lije the air conditioner filter needed changed. But besides that it wasn't bad. Smell eventually went away when running the air.

Room is clean and comfortable

Receptionist was amazing

The room was clean, staff was pleasant but the beds weren’t so comfortable. The temperature was difficult to control. Other than a lumpy and leaning bed and temperature problems, it was clean and housekeeping was great!

Check in was great, room clean and comfortable, bathroom had a plug in the bathtub (one of my pet peeves...), there was plenty of hot water, breakfast was good and the place was quiet.

There a noise coming from the mini fridge all night.

Very accommodating

New property, convenient to the highway, breakfast is pretty decent, hot food, etc. Staff was really nice. Safe location. Bathroom sink configuration was bizarre. It is what it is.

Contracted bedbugs during my stay at this hotel.

Friendly staff.

Ms Kristi was very nice and informative. I did not experience any of the negative reviews. Merry Christmas and Thank You!

It was nice except the tub had a big crack in it

This property was only clean the beds were very comfortable!

Nice and clean friendly staff and a great breakfast.

We had to wait a long time to get checked in because no one was at the front desk. We were told it was because they were heling get a TV wouking in a room. Then, the TV wasn't working in my room either . The room was clean but there was some substance on the wall in the shower.

Don’t understand why 2 star. Should be at least 4or 5

We stay at this location every year for the Peanut festival!

Overall the stay was good. Breakfast was average but good.